Luigina User

Produced and maintained technical and institutional documentation ensuring clarity and accuracy by researching information and applying editorial standards.

Supervised localization testing projects and coordinated local teams while performing quality assurance and linguistic validation for software and digital content.

Reviewed Spanish and English content correcting grammar, context, inconsistencies, formatting, UI elements, and voice-over synchronization. Translated and revised incomplete materials and dialogue, rewriting sections as required to produce coherent, polished content.

Translated immigration and refugee documentation between English and Spanish ensuring legal and linguistic accuracy.

Designed promotional materials including brochures, graphics, illustrations, and branding elements while managing company social media accounts.

Provided customer and technical support for Amazon devices and services including Echo, Fire TV, and Kindle across Retail, Special Handling, and Alexa Customer Care departments.

Wrote a recurring opinion column titled 'Tiempos Modernos' addressing social and political topics for a bi-monthly newspaper.

Co-produced the news program 'Es Noticia Venezuela', coordinating interviews, selecting topics, organizing segments, and assisting with editorial planning.

Wrote and edited press notes, supervised on-screen graphics and banners, and translated English and Spanish content including subtitles and voiceovers. Assisted in writing and translating press notes and monitoring on-screen broadcast graphics and banners.

Specialization in Creative Writing for Entertainment, thesis pending.

Licenciatura Degree in Journalism with Emphasis in Media Production.

Bachelor's Degree in Journalism.

Creative Writing certification.