Open to opportunities

Ludwick IER NDOKANG ESONE

@ludwickierndokangeso

Message

Experienced Project Manager and AI Language Trainer with 10+ years.

Canada

Message

What I'm looking for

I seek a role that fosters innovation and collaboration, focusing on AI solutions.

I am a dedicated Project Manager and AI Language Trainer with over 10 years of experience in business and project management. My recent transition into AI language training has allowed me to engage deeply in developing and deploying natural language processing (NLP) models. I specialize in training large language models (LLMs) and creating high-quality datasets that optimize conversational AI systems for accurate, context-aware interactions.

Throughout my career, I have demonstrated my ability to collaborate effectively with cross-functional teams, ensuring the seamless integration of AI-driven language solutions. My experience includes working with major companies like Teleperformance for Siri (Apple), where I improved model accuracy by 20% through meticulous data collection and testing. I am passionate about fostering inclusive AI systems and have a strong background in project coordination, customer solutions, and business development.

Experience

Work history, roles, and key accomplishments

Current

AI Language Trainer

Current

Outlier/Alignerr

Oct 2023 - Present (1 year 8 months)

Collaborated with linguists to create high-quality training datasets for specialized domains. Conducted testing and evaluation of language models to ensure high-quality outputs and mitigate biases.

Natural Language Processing Team Collaboration Project Management

Current

AI Language Trainer

Current

Teleperformance – Siri (Apple)

Dec 2023 - Present (1 year 6 months)

Engaged in developing and deploying natural language processing models for French-speaking Canadians. Improved model accuracy by 20% through data collection and evaluation, while ensuring fair and inclusive responses across diverse user groups.

Natural Language Processing Language Models Model Evaluation Project Management Customer Service Team Collaboration

Customer Solutions Specialist

The Acquisition Group – Telus Telecom

Oct 2023 - Dec 2023 (2 months)

Resolved customer queries and maintained accurate records of interactions. Provided solutions to end-users and communicated improvements with other departments.

Customer Service Problem Solving CRM Management Communication Skills Team Collaboration

Project Coordinator

Glorious Pro Solutions Plc

Jan 2019 - Sep 2022 (3 years 8 months)

Assisted in developing project plans, coordinated resources, and maintained project documentation. Organized stakeholder meetings and conducted quality assurance tests.

Project Coordination Resource Management Quality Assurance Stakeholder Engagement Documentation Management Team Collaboration

Project & Business Development Manager

Glorious Pro Solutions Plc

Sep 2022 - Sep 2023 (1 year)

Created and presented projects, coordinated teams to meet deadlines, and managed project objectives. Trained teams and ensured project alignment with partner requirements.

Project Management Team Leadership Business Development Stakeholder Management Presentation Skills Strategic Planning

Project Coordinator

Ecolia Holdings Inc.

Sep 2016 - Jan 2019 (2 years 4 months)

Coordinated project specifications and deliverables, ensuring compliance with deadlines. Managed project stakeholders and led project teams effectively.

Project Management Stakeholder Management Team Leadership Communication Skills

Corporate Business Trainer

Multinet Business Solutions Plc

Oct 2013 - Sep 2016 (2 years 11 months)

Developed and implemented training programs for corporate management tools. Organized training sessions and contributed to the online training platform.

Training Development Corporate Training Presentation Skills Implementation Team Collaboration