At Resham’sArtStudio, I supported clients through email, phone, live chat, and other online channels. I tracked requests and follow-ups, maintained accurate client records, and coordinated bookings and service requirements.
At EnglishLanguage&Literature, I provided customer and client support across digital channels, handled concerns, and followed outstanding requests through to completion. I also coordinated bookings and service requests while keeping customer information up to date.
As a Transcription Specialist at Atlas, I reviewed recordings and transcripts, corrected inconsistencies, and checked speaker labels and tags against project requirements. My achievements include coordinating events for 500+ attendees while maintaining a 95% customer satisfaction rate, and securing 10 venue partnerships for Sip and Paint events.
