At White Vine Venue, I manage booking inquiries across phone, email, and live chat while working remotely with a US-based organization. I use HoneyBook to support client onboarding, prepare invoices and proposals, and coordinate consultations through the master events calendar.
I also manage social media inquiries and follow up with prospective clients, converting approximately 20% of cold direct messages and comments into qualified venue bookings.
At Wellspring College, I handled inquiries from parents, students, and vendors and maintained records in internal CRM and database tools. My quality checks improved data-entry accuracy to 98%, and I supported enrolment follow-up that contributed to increased student registrations.
