At HotelCare – ITA Airways Lounge, I delivered personalised customer service and responded to guest enquiries and requests. I also supported daily lounge and catering operations.
As Cabin Crew at Emirates Airline, I served international passengers and addressed requests and unexpected situations. I helped ensure passengers’ safety and comfort while following company procedures.
I also worked as an Airport Security Officer, following procedures in an airport environment. My experience includes customer relations, enquiry handling, and service in multicultural settings.

