Open to opportunities

Diana Grigoras

@dianagrigoras

I deliver premium multilingual customer service across aviation, hospitality, sales, and fast-paced international environments.

Italy

Message

What I'm looking for

I'm looking for a customer-facing opportunity in an international, multicultural environment where I can use my language skills, service experience, and adaptability while continuing to grow personally and professionally.

I've delivered premium passenger service at The Emirates Group on international long-haul flights, supporting comfort, safety, and satisfaction while upholding Emirates service standards.

I communicate in English, Italian, Romanian, German, and French, and I stay composed when managing in-flight medical situations and administering first aid. Working in multicultural environments has strengthened my cultural awareness, adaptability, and attention to detail.

My experience also includes sales, delivery, and hospitality roles, where I managed client relationships, exceeded sales targets, resolved customer concerns, and supported smooth guest experiences. I'm open to opportunities that help me grow personally and professionally.

Experience

Work history, roles, and key accomplishments

Flight Attendant

The Emirates Group

Nov 2023 - Apr 2026 (2 years 5 months)

Provided premium service to passengers on international long-haul flights, ensuring comfort, safety, and overall satisfaction. Managed in-flight medical situations and administered first aid when necessary.

Customer Service Safety First aid Multilingual Communication Time Management

Sales Associate

Good Life GmBh

Dec 2022 - Oct 2023 (10 months)

Provided excellent customer service and drove sales growth through strong communication and interpersonal skills. Managed a personal client portfolio and consistently exceeded sales targets.

Customer Service Sales Communication Skills Interpersonal Skills

Delivery Driver

Ys Transporte GmBh

Apr 2022 - Nov 2022 (7 months)

Delivered packages to customers safely, efficiently, and on schedule. Resolved customer complaints professionally and in a timely manner.

Customer Service Problem Solving Conflict Resolution

Waitress

Trattoria Nicolò

Nov 2021 - Mar 2022 (4 months)

Took orders and served food and drinks efficiently. Provided excellent customer service and menu recommendations.

Customer Service Food Service

Waitress

Hotel Villa Soligo

Aug 2021 - Sep 2021 (1 month)

Greeted guests warmly, ensuring a positive and welcoming start to their breakfast experience. Adhered to health and safety regulations and followed proper food handling guidelines.

Customer Service Food Safety