At Sys Manager, I led delivery of user-facing digital products supporting critical business operations and managed roadmaps and backlogs for four strategic products. I improved client engagement by 30% through a stronger product mindset and continuous feedback loops.
I also led process automation initiatives using Automation Anywhere and applied Microsoft Copilot and Google Gemini to documentation, analysis, and delivery. Earlier, at BossaBox, I delivered two validated digital products through continuous discovery and user research.

