Skip to main content
Lucia GianniniLG
Open to opportunities

Lucia Giannini

@luciagiannini

I secure iGaming payments through fraud prevention, risk analysis, and compliance.

Spain
Message

What I'm looking for

I'm looking to continue improving secure payment operations, fraud prevention, risk analysis, and regulatory compliance in a fast-paced, high-risk environment.

At MagnificentGaming, I own end-to-end payment monitoring across multiple PSPs, currencies, and jurisdictions, refining real-time fraud rules to address multi-accounting, bonus abuse, and payment manipulation.

I've built five years of iGaming experience across payments, fraud, KYC, AML, chargebacks, and high-risk account investigations. I work closely with Compliance, Legal, Product, Customer Operations, and payment providers to resolve incidents, protect customers, and deliver fraud insights that inform operational strategy.

Experience

Work history, roles, and key accomplishments

LU

Customer Support Agent

Lucky7Ventures

Nov 2020 - Aug 2021 (9 months)

Provided customer support via email and live chat on gaming, financial, and technical issues. Reviewed KYC documents and collaborated with the Payments Team to resolve deposit and withdrawal queries.

Education

Degrees, certifications, and relevant coursework

Northumbria University logoNU

Northumbria University

Bachelor of Arts, Spanish with International Business

2009 - 2013

Grade: 2:1

BA (Hons) in Spanish with International Business, achieving a 2:1 classification.

Granada University logoGU

Granada University

Erasmus Exchange, Translation and Interpreting

2011 - 2012

Erasmus exchange program at the Faculty of Translation and Interpreting.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan