Lucia Giannini
@luciagiannini
I secure iGaming payments through fraud prevention, risk analysis, and compliance.
What I'm looking for
At MagnificentGaming, I own end-to-end payment monitoring across multiple PSPs, currencies, and jurisdictions, refining real-time fraud rules to address multi-accounting, bonus abuse, and payment manipulation.
I've built five years of iGaming experience across payments, fraud, KYC, AML, chargebacks, and high-risk account investigations. I work closely with Compliance, Legal, Product, Customer Operations, and payment providers to resolve incidents, protect customers, and deliver fraud insights that inform operational strategy.
Experience
Work history, roles, and key accomplishments
Senior Fraud and Payments Analyst
MagnificentGaming
Jan 2024 - Present (2 years 8 months)
Owned end-to-end monitoring of payment transactions across multiple PSPs, currencies, and jurisdictions. Refined real-time fraud rules and alerts to detect evolving attack vectors including multi-accounting, bonus abuse, and payment manipulations.
Payments and Fraud Analyst
Lucky7Ventures
Aug 2021 - Dec 2023 (2 years 4 months)
Ensured compliance with AML and KYC procedures, liaised with payment providers for investigations, and analyzed suspicious behaviors. Monitored bonus fraud, handled chargeback disputes, and processed payments accurately.
Customer Support Agent
Lucky7Ventures
Nov 2020 - Aug 2021 (9 months)
Provided customer support via email and live chat on gaming, financial, and technical issues. Reviewed KYC documents and collaborated with the Payments Team to resolve deposit and withdrawal queries.
Finance Assistant
Mayborn Group
Aug 2019 - Jul 2020 (11 months)
Processed and allocated BACS, cheques, and card payments, ran credit checks, and reconciled bank statements. Issued invoices, posted journals, and produced month-end reports while maintaining financial security.
Data Processing Operator
Nielsen
Aug 2016 - Aug 2019 (3 years)
Performed data analysis, coding, and data entry into databases. Demonstrated adaptability and independent work, managing time and prioritizing tasks to meet strict deadlines.
Education
Degrees, certifications, and relevant coursework
Northumbria University
Bachelor of Arts, Spanish with International Business
2009 - 2013
Grade: 2:1
BA (Hons) in Spanish with International Business, achieving a 2:1 classification.
Granada University
Erasmus Exchange, Translation and Interpreting
2011 - 2012
Erasmus exchange program at the Faculty of Translation and Interpreting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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