Julian Yañez
@julianyaez
AML coordinator focused on compliance, risk mitigation, and continuous improvement.
What I'm looking for
I am an AML coordinator with hands‑on experience monitoring transactions, identifying suspicious activity, and reporting to the MLRO to ensure regulatory compliance. I combine strong analytical attention to detail with practical experience in KYC, EDD, fraud prevention, and escalation handling.
I have supported compliance programs by reviewing SOF/SOI/SOW documentation, delivering employee training on problem gambling indicators, and improving monitoring systems. I am solutions oriented, organized, and committed to safeguarding organizations from financial crime while supporting customer‑facing operations.
Experience
Work history, roles, and key accomplishments
AML Coordinator
Coolbet
Oct 2022 - Present (3 years)
Conduct regular transaction reviews and escalate suspicious activity to the MLRO, improving detection and reporting of AML risks; coordinated enhanced due diligence (EDD) and documentation checks. Monitored customer behaviour for problem gambling indicators and delivered training/support to staff to ensure compliance and player safety.
Senior Customer Support Specialist
Coolbet
Jun 2021 - Oct 2022 (1 year 4 months)
Handled escalated customer inquiries and complex complaints, employing advanced problem-solving and communication to improve resolution rates and customer satisfaction. Coordinated with cross-functional teams and maintained SLAs using Zendesk and Jira.
Education
Degrees, certifications, and relevant coursework
ENAM ISFD N° 102
Bachelor on Social Science, Social Science
2009 - 2012
Completed a Bachelor in Social Science focusing on topics relevant to social behavior and support mechanisms.
Availability
Location
Authorized to work in
Job categories
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