EBemmanuel breyaue
@emmanuelbreyaue
IT Support Specialist with expertise in hardware and software support.
ArgentinaWhat I'm looking for
I am an IT Support Specialist with over 5 years of experience in providing exceptional hardware and software support across various environments, from small businesses to large corporate settings. My focus is on ensuring quality, punctuality, and security in all technical operations. I have a strong ability to resolve complex technical issues efficiently, making me a valuable asset to any team.
Throughout my career, I have successfully led numerous projects, including system migrations and the development of web applications using modern technologies such as JavaScript and Vue.js. My experience includes optimizing server performance and enhancing support efficiency, which has resulted in significant improvements in operational metrics. I am passionate about leveraging my skills to contribute to innovative solutions and drive organizational success.
Experience
Work history, roles, and key accomplishments
IT Support & Developer
Freelancer
Provided L1 and L2 technical support in Wireless and FTTH environments, including customer service, incident resolution, and troubleshooting. Developed and maintained web applications using JavaScript, Vue.js, and Web3 tools like Metamask and the Ethereum Virtual Machine.
IT Support & Developer
Freelancer
Provided L1 and L2 technical support in Wireless and FTTH environments, including customer service, incident resolution, and troubleshooting. Developed and maintained web applications using JavaScript, Vue.js, and Web3 tools like Metamask and the Ethereum Virtual Machine.
Local Technical Support
SCJohnson
Delivered technical support across the production plant and administrative offices, acting as the sole IT contact on site. Provided bilingual VIP support for executives and international visitors, maintaining high service standards and confidentiality.
IT Support Specialist
Atos
Supported the Factory Information System at Volkswagen Argentina, handling real-time incident monitoring and resolution for production-line IT infrastructure. Monitored printers, devices, and systems using Nagios, ensuring continuous operational performance in a high-demand environment.
IT Support Level 1 and 2
Transportes Furlong
Led the migration of over 300 devices to the company’s Active Directory domain, managing users and resolving support tickets in real time. Coordinated the transition from Google Workspace to Microsoft Office 365, ensuring seamless migration and data integrity.
IT Support Onsite
Sanofi Pasteur Laboratories
Provided onsite and remote support for ThinkPad laptops, printers, and Office 365 applications, supporting local staff in a global pharma/biotech environment. Managed Microsoft Azure Active Directory for user access, permissions, and policies across multiple departments.
Local Technical Support
SC Johnson
Delivered technical support across the production plant and administrative offices, acting as the sole IT contact on site. Provided bilingual VIP support for executives and international visitors, maintaining high service standards and confidentiality.
IT Support Specialist
Atos
Supported the Factory Information System at Volkswagen Argentina, handling real-time incident monitoring and resolution for production-line IT infrastructure. Monitored printers, devices, and systems using Nagios, ensuring continuous operational performance in a high-demand environment.
IT Support Onsite
Sanofi Pasteur Laboratories
Provided onsite and remote support for ThinkPad laptops, printers, and Office 365 applications, supporting local staff in a global pharma/biotech environment. Managed Microsoft Azure Active Directory for user access, permissions, and policies across multiple departments.
IT Support Level 1 and 2
Transportes Furlong
Led the migration of over 300 devices to the company’s Active Directory domain, managing users and resolving support tickets in real time. Coordinated the transition from Google Workspace to Microsoft Office 365, ensuring seamless migration and data integrity.
Education
Degrees, certifications, and relevant coursework
Universidad Nacional De San Martin
Bachelor Degree in Telecommunications Engineering, Telecommunications Engineering
Activities and societies: Active member of the Student Council; Competitive chess player
Active member of the Student Council, contributing to academic initiatives and student representation. Academic interests focused on electronic sciences and applied computer science, with an emphasis on networks, digital systems, and programming. Competitive chess player with a 2500 ELO Score, developing strategic thinking, focus, and analytical skills.
Universidad Tecnologica Nacional
Associate Degree in Programming and Computer Sciences, Programming and Computer Sciences
Studied structured and object-oriented programming in C# and Java. Coursework included Linear Algebra, Algorithms, and Relational/Non-relational Databases.
Volkshochschule Köln (VHS)
German Language (Full A1 Level), German Language
Grade: A1 Level
Successfully completed the mandatory A1-level German language integration course (Parts 1 and 2). The program focused on everyday German language skills (speaking, listening, reading, and writing) and cultural orientation for life in Germany.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Job categories
Skills
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