Rodolfo Ponce

I am a multilingual Trust & Safety and Content Policy Specialist with over six years of experience in policy enforcement, legal removals, and content moderation across international markets. My expertise lies in assessing sensitive content against platform rules and local regulations, including violent and harmful content, privacy violations, and hate speech. I have a proven track record of managing legal escalations and collaborating cross-functionally with Legal, Policy, and Operations teams to ensure compliance and platform integrity.

In my recent role as a Market Specialist and Market Analyst at TikTok, I reviewed and enforced content according to platform policy and regional law, particularly in Spanish- and Portuguese-speaking markets. I managed high-risk content escalations and participated in crisis response efforts, ensuring adherence to both platform rules and applicable regulations. My proactive approach to improving enforcement processes has been instrumental in conducting master calibrations and policy training for consistent enforcement across regional teams.

With a strong focus on quality and accuracy, I have also served as a Quality Analyst and Content Analyst, where I assessed moderation quality, reported on accuracy, and facilitated training for new moderators. My ability to communicate effectively in multiple languages, combined with my sharp eye for detail, allows me to excel in high-pressure environments while maintaining a commitment to online safety and community standards.