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Haroldo Macedo Fontoura Jr

@haroldomacedofontour

Privacy operations specialist at Meta supporting privacy requests and compliance across Meta products.

Ireland
Message

At Meta, I support Global Privacy Operations by reviewing and processing privacy requests across the Meta family of products. I investigate sensitive compliance issues and help ensure accurate, consistent case outcomes.

At BYTEDANCE – TIKTOK, I led global policy enforcement and privacy-sensitive workflows. I used SQL and Power BI to identify risks and trends, and targeted training and quality interventions reduced violation disputes by 15%.

At COVALEN – FACEBOOK, I handled high-risk and privacy-sensitive escalations, including court-ordered requests with Legal Authorities Response teams. I also developed dashboards to surface safety risks, privacy gaps and workflow improvements.

Earlier, at BOLER PROPERTY MANAGEMENT, I implemented CRM systems to improve data accuracy, access control and audit-ready documentation. Across these roles, I’ve worked with Legal, Policy, Product, Safety and operations teams on privacy, compliance and process improvement.

Experience

Work history, roles, and key accomplishments

Meta logoME
Current

Global Privacy Compliance Specialist

May 2026 - Present (6 months)

Support Global Privacy Operations in managing privacy rights and compliance activities across Meta products. Investigate complex privacy issues and support escalation and resolution of sensitive cases.

Privacy Operations
GDPR
Compliance
Case ManagementEscalation ManagementProcess ImprovementDocumentation
Cross Functional Collaboration
TikTok logoTI

Global Policy Enforcement Lead

Jun 2023 - May 2024 (11 months)

Led global policy enforcement and privacy-sensitive operational workflows, ensuring alignment with platform standards and regional regulations. Investigated complex issues using SQL and Power BI to identify trends and risks.

Policy Enforcement
Privacy Operations
SQLPower BIData AnalysisTrainingEscalation Management
Cross Functional Collaboration
TikTok logoTI

Market Specialist Lead

Jan 2023 - Aug 2023 (7 months)

Managed market-specific operational workflows, ensuring alignment with local laws and privacy frameworks. Identified operational and privacy risks and translated findings into policy refinements and workflow improvements.

Operational Workflows
Privacy ComplianceRisk Identification
Policy Revision
Workflow Improvement
Product Collaboration

Education

Degrees, certifications, and relevant coursework

Universidade Anhembi Morumbi logoUM

Universidade Anhembi Morumbi

MBA, Business Management

MBA in Business Management from Universidade Anhembi Morumbi, completed in 2012.

FL

Faculdade São Luís

Bachelor's Degree, Tourism Management

Bachelor's degree in Tourism Management from Faculdade São Luís, completed in 2006.

Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Ireland

Authorized to work in

Salary expectations

75k+ EUR

Job categories

Privacy Operations
Trust And Safety Specialist
Policy Enforcement
Privacy Compliance Specialist
QA Analyst

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