Open to opportunities

lowly User

@lowlyuser

Tech-savvy technical support and customer service professional, delivering fast troubleshooting and calm operations in high-pressure environments.

Russian Federation

Message

What I'm looking for

I’m looking for a fully remote opportunity in Technical Support, Customer Support, Operations, or AI-related projects—where I can keep troubleshooting confidently, support users efficiently, and continue developing with new technologies.

I’m a tech-savvy, customer-oriented professional with hands-on experience providing technical assistance and troubleshooting PC hardware and software issues. I combine customer support with operational responsibilities in a fast-paced setting.

Currently, I work as an Administrator at a gaming center, where I support visitors throughout their sessions and diagnose common hardware and software problems. I install and configure Windows, drivers, games, and applications, handle gaming peripherals, and perform routine PC maintenance and basic hardware upgrades.

I also manage daily operations such as processing payments and operating POS systems, opening and closing shifts, and maintaining a professional environment. I enjoy solving problems, learning new technologies, and helping users find solutions efficiently—especially in fully remote Technical Support, Customer Support, Operations, or AI-related work.

Experience

Work history, roles, and key accomplishments

Current

Administrator

Current

Colizeum Gaming Club

Jan 2026 - Present (6 months)

Provided customer support to visitors and diagnosed/resolved common PC hardware and software issues. Handled Windows/driver/game/software installation, routine PC maintenance, basic hardware upgrades, and daily shift operations including payments and POS.