Looking for a job

Никита Соболев

@0005557

Message

I resolve customer issues clearly and accurately, bringing call-center experience and gaming community familiarity.

Russian Federation

Message

What I'm looking for

I'm looking for a remote customer or player support role where I can resolve requests clearly, follow quality standards, work independently, and support gaming communities.

I've handled high volumes of customer requests remotely, using established scripts, procedures, and service standards to provide clear, respectful support.

I identify customer needs, document interactions accurately in internal systems, and escalate issues when needed. I'm comfortable managing multiple tasks and information sources while maintaining attention to detail, even in difficult or conflict situations.

As an active gamer and regular Discord user, I understand online gaming communities and can quickly learn new games, ticketing systems, workflows, and community guidelines.

Experience

Work history, roles, and key accomplishments

Customer Support Specialist

Remote

Handled a high volume of customer requests while following established scripts, procedures, and service standards. Documented customer interactions and maintained accurate information in internal systems.

Customer Support Issue Resolution Documentation Data Entry Multitasking Remote Work Google Workspace