Love Pearl Umoh

I've supported customers at Mingrun Technology by managing inbound and outbound calls, resolving enquiries, and handling complaints with professionalism.

I maintained accurate CRM records and carried out systematic follow-ups to support case closure, service continuity, and visibility of open issues.

As a Supervisor at Hamerree Events, I managed daily customer communications and monitored service quality, productivity, and performance targets.

I'm focused on customer care and virtual assistance work where I can apply client relations, administrative support, clear communication, and problem-solving skills remotely.