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Love Nwokeji

@lovenwokeji

Customer Service Representative who converted property leads into sign-ups at Consumer Oppourtunity LLC and supported client retention at Visual Realm.

Nigeria

Message

At Consumer Oppourtunity LLC, I converted leads into property sign-ups through outbound calls and listing presentations. I guided prospects through registration and documentation, qualified eligibility, and followed up to support completed property deals.

At Visual Realm, I contacted clients when edited photos were ready and encouraged repeat business. I also coordinated corrections, offered enhanced photo packages, and managed appointments.

Across both roles, I supported inbound and outbound customer service through clear communication and consistent follow-ups. I hold a Customer Service Representative Certificate from DAKINS CSR INTERNATIONAL.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Consumer Opportunity LLC

Jan 2025 - Jun 2026 (1 year 5 months)

Converted leads into property sign-ups by conducting outbound sales calls and presenting listing opportunities. Facilitated client onboarding and qualified prospects by verifying credit scores and eligibility.

Inbound and Outbound Support Lead Conversion CRM Management Client Communication Relationship Building Sales Support

Customer Service Representative

Visual Realm

Oct 2022 - Sep 2024 (1 year 11 months)

Promoted service adoption by proactively reaching out to clients when edited photos were ready, encouraging timely collection and repeat business. Upsold additional services and improved client retention through consistent communication and personalized support.

Inbound and Outbound Support Upselling Customer Retention Communication Skills Appointment Scheduling Customer Experience