At Reimagine Psychiatry, I managed patient scheduling, rescheduling, and cancellations while maintaining provider calendars. I also processed medication refill requests and coordinated with providers for timely care.
I coordinated referrals to treatment facilities and specialists, and facilitated VOB by forwarding patient and insurance information to the billing team. I supported patients with inquiries and care coordination.
I collected and documented patient payments and DOS fees, maintained accurate patient records, and handled sensitive information with privacy and confidentiality. I collaborated with providers and administrative staff to support clinic operations.
At GLATS ESL, I taught students from Japan and other countries, from toddlers to adults and seniors. I taught general and business English, prepared students for exams, and adapted lessons to their needs and proficiency levels.
