Jonathan Alapto

I’m a dedicated and versatile Generalist Virtual Assistant with professional experience across public and private Healthcare Institutions as a clinical nurse, building a strong foundation in client handling, documentation, and communication.

In my account-focused roles, I handled client accounts with strict compliance of privacy, managed outbound calls, and supported client satisfaction with strong sense of communication. I was awarded as one of Top Management Skills Performing Agent Year 2021.

I bring efficient operations and scheduling support, with time and calendar management using Google Calendar and Calendly, plus collaboration and communications through Google Workspace, Slack, and Discord. I’m also proficient with technical tools like Canva and CRM tools, including HubSpot.

I adapt quickly to new environments and tools, using video conference platforms such as WebEx, Zoom, MS Teams, and Google Meet. With additional experience as an online language teacher and strong English proficiency, I communicate clearly, lead when needed, and maintain strict infection control and record-keeping standards from my clinical background.