At Altaterra, part of the VELUX Group, I manage nine strategic e-commerce accounts worth around £1.5m annually, leading commercial planning, account growth and day-to-day customer priorities.
I grew the largest strategic account from 420 units in 2024 to 981 in 2025, reaching 1,200 units by September 2026. I also won four new key accounts through independent prospecting, qualification, negotiation and onboarding.
I use Salesforce, Power BI and commercial data to turn performance trends into practical recommendations. I work across Sales, Marketing, Finance, Logistics and Customer Care to resolve issues, retain at-risk relationships and keep customer actions moving.
Alongside account management, I enjoy digital products, gamification, creativity, design and user experience. I regularly use generative AI for research, account planning, competitor analysis and communication preparation.
