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Lottie User

@lottieuser

Administrative officer and bid support specialist with strong operations and compliance expertise.

United Arab Emirates
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What I'm looking for

I seek a role where I can manage office operations, drive bid-winning processes, support ISO compliance, and contribute to sustainability and regional expansion.

I am an administrative officer and work-winning coordinator with 3+ years' experience managing multi-site office operations, bid and proposal support, and compliance in the UAE. I have supported ISO 9001 and ISO 45001 audits, led branding and fit-out projects, and coordinated tender submissions across Waste, Strategic Advisory, and Sustainability divisions.

I excel in vendor relations, procurement via NetSuite, budgeting and expense reporting, and drafting organizational policies and compliance documentation. I deliver reliable administrative systems, train support staff, and collaborate with cross-functional teams to improve processes and achieve timely, high-quality bid submissions aligned with client and ESG requirements.

Experience

Work history, roles, and key accomplishments

AL
Current

Administrative Officer

AESG Project Development Consultant LLC

Jan 2023 - Present (3 years)

Manage end-to-end office operations for multiple regional branches, streamline procurement and NetSuite-based vendor workflows, and support ISO 9001/45001 documentation and audits while coordinating bid preparation for tenders across Waste, Strategic Advisory, and Sustainability divisions.

EG

Admin Assistant

Emirates Hospital Group

Jan 2022 - Dec 2023 (1 year 11 months)

Provided administrative support across Obstetrics, Pediatrics, and Emergency departments, managed patient scheduling and EMR compliance, and produced performance reports to improve scheduling efficiency and reduce patient wait times.

Education

Degrees, certifications, and relevant coursework

IA

ISO 45001:2018 Occupational Health and Safety Management System Lead Auditor

Certification, Occupational Health and Safety

2025 - 2025

Certified Lead Auditor for ISO 45001:2018 Occupational Health and Safety Management Systems.

IA

ISO 9001:2015 Quality Management System Lead Auditor

Certification, Quality Management

2024 - 2024

Certified Lead Auditor for ISO 9001:2015 Quality Management Systems.

MC

Makati Medical Center College

Bachelor of Science, Psychology

Completed Bachelor of Science in Psychology during the 2019–2020 school year.

Tech stack

Software and tools used professionally

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Lottie User - Administrative Officer - AESG Project Development Consultant LLC | Himalayas