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@desirheemercado
I am an experienced administrative professional streamlining operations and facilities management.
I am an experienced executive and administrative professional with over a decade supporting operations, facilities and marketing functions across Dubai-based organizations.
I have provided direct executive support—taking meeting minutes, managing calendars and confidential documents—and prepared and managed AMC contracts, quotations, purchase requests and payroll attendance while working with Oracle, Oracle Fusion, Maximo and ERP systems.
As a Facilities Coordinator I produced duty rosters, managed staff travel and visas, tracked inventory, raised RFQs/POs/GRNs and created monthly costing and deployment reports; earlier marketing roles strengthened my CRM, Mailchimp and social media campaign skills.
I bring organized, detail-focused execution, strong vendor and client coordination, and a commitment to improving operational efficiency; I am eager to apply these skills in a progressive role that values results and professional growth.
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Work history, roles, and key accomplishments
AlMufeed Group
Aug 2023 - May 2025 (1 year 9 months)
Supported the Operations Director by managing calendars, meetings and confidential documents; prepared AMC contracts, monthly payroll attendance and uploaded work completion reports to support invoicing processes.
Al Mufeed Group
Aug 2023 - May 2025 (1 year 9 months)
Provided executive and operational support to the Operations Director, managing calendars, meetings, confidential documents, and AMC contract preparation while maintaining Oracle and Maximo records to support timely invoicing and service delivery.
AlMufeedGroup
Aug 2023 - May 2025 (1 year 9 months)
Managed the Operations Director's calendar, meetings and confidential documents while preparing AMC contracts, purchase requests and monthly payroll attendance; tracked contracts and POs in Oracle and uploaded work completion reports for invoicing.
Ejadah Assetmanagement
Dec 2018 - Aug 2023 (4 years 8 months)
Coordinated facility operations at the DIFC site, managing duty rosters, inventory and supplier procurement via Oracle and Maximo while preparing monthly costing and overtime reports for HR.
Ejadah Asset Management
Dec 2018 - Aug 2023 (4 years 8 months)
Coordinated facility operations at DIFC, managing rostering, inventory, purchase orders and service contracts in Oracle/Maximo and producing monthly costing, deployment and overtime reports for HR and payroll.
Cecil General Trading LLC
Nov 2016 - Aug 2018 (1 year 9 months)
Managed client communications, quotations, invoicing and CRM updates while running online marketing campaigns and lead generation to expand the company database and support sales activities.
Blueberries Procurement
Jul 2014 - Sep 2016 (2 years 2 months)
Coordinated client relations, maintained CRM and filing, and executed social media and email marketing campaigns while preparing quotations and local purchase orders to support procurement and sales.
Bin Shabib Real Estate
Jun 2012 - Jun 2014 (2 years)
Managed administrative and sales support for real estate operations, generating leads, preparing tenancy contracts and invoices, posting property ads, and handling Trakhees permit renewals to maximize portfolio revenue.
Degrees, certifications, and relevant coursework
Bachelor of Science, Psychology
Completed a Bachelor of Science in Psychology at Far Eastern University in Manila, Philippines.
High School Diploma, Secondary Education
Completed secondary education at Tomas Del Rosario Academy.
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