Desirhee Mercado

Supported the Operations Director by managing calendars, meetings and confidential documents; prepared AMC contracts, monthly payroll attendance and uploaded work completion reports to support invoicing processes.

Provided executive and operational support to the Operations Director, managing calendars, meetings, confidential documents, and AMC contract preparation while maintaining Oracle and Maximo records to support timely invoicing and service delivery.

Managed the Operations Director's calendar, meetings and confidential documents while preparing AMC contracts, purchase requests and monthly payroll attendance; tracked contracts and POs in Oracle and uploaded work completion reports for invoicing.

Coordinated facility operations at the DIFC site, managing duty rosters, inventory and supplier procurement via Oracle and Maximo while preparing monthly costing and overtime reports for HR.

Coordinated facility operations at DIFC, managing rostering, inventory, purchase orders and service contracts in Oracle/Maximo and producing monthly costing, deployment and overtime reports for HR and payroll.

Managed client communications, quotations, invoicing and CRM updates while running online marketing campaigns and lead generation to expand the company database and support sales activities.

Coordinated client relations, maintained CRM and filing, and executed social media and email marketing campaigns while preparing quotations and local purchase orders to support procurement and sales.

Managed administrative and sales support for real estate operations, generating leads, preparing tenancy contracts and invoices, posting property ads, and handling Trakhees permit renewals to maximize portfolio revenue.

Completed a Bachelor of Science in Psychology at Far Eastern University in Manila, Philippines.

Completed secondary education at Tomas Del Rosario Academy.