Open to opportunities

Faith Duario

@faithduario

Message

Operational and Office Manager delivering end-to-end office operations and executive support.

United Arab Emirates

Message

What I'm looking for

I’m looking for a role where I can own end-to-end office operations, support executives, and manage facilities, procurement, and HR/regulatory coordination—within a team that values organization, responsiveness, and continuous improvement.

I’m a dedicated, highly organized Operational and Office Manager with over 10 years of experience in office management, administration, HR support, and executive assistance. I build and run office operations from the ground up while coordinating across multiple departments.

In my current role at Mindspace Services DMCC, I’ve managed complete office build-up, daily facility and equipment oversight, cleanliness standards, and vendor relations. I also handle procurement of office supplies, monitor stock inventory, and act as the primary liaison with building management for facility and maintenance needs.

I provide C-level support by managing executive schedules and travel, coordinating meetings and venue arrangements, and supporting property and tenancy communication. I also support HR and regulatory processes such as onboarding/offboarding, visa processing, medical insurance renewals, and tenancy-related steps like Ejari registration and DEWA applications.

Experience

Work history, roles, and key accomplishments

Current

Operational and Office Manager

Current

Mindspace Services DMCC

Nov 2020 - Present (5 years 7 months)

Managed full office build-up from launch to day-to-day operations, including facilities oversight, cleanliness, and maintenance coordination. Coordinated procurement, vendor relations, IT setup/support, tenancy and regulatory processes (Ejari, DEWA), and provided executive support including scheduling, travel arrangements, visas, and onboarding/offboarding support.

Vendor Management Executive Support Reception And Visitor Handling Ejari Administration

Front Office Receptionist

Strategies DC

May 2017 - May 2020 (3 years)

Provided front-desk and administrative support by greeting visitors, managing incoming communications, and arranging meetings and conference rooms. Handled mail/courier coordination, office supply inventory, and facility coordination with building management to maintain daily workspace readiness.

Clerical Administration Inventory Management Facility Coordination event support Microsoft Office

Technical Support & Sales Rep

Convergys

Feb 2015 - Feb 2017 (2 years)

Delivered tier-2 technical support by troubleshooting email, wireless, and hardwired connectivity issues and guiding on-site technicians through resolution steps. Coordinated billing and compliance with service activations (cable, internet, phone, and home security) and audited customer records for accuracy.

Technical Support Troubleshooting Billing Coordination & Compliance

Medical Secretary

Land Transportation Office

Feb 2012 - Jun 2012 (4 months)

Performed medical office administrative duties including filing, billing support, vendor payments, and report preparation. Managed insurance forms, patient calls, and appointment scheduling while greeting patients and recording vital signs.

Medical Administration Appointment Scheduling Medical Billing Support Vital Signs Basic Clerical Reporting