Open to opportunities

Lottie Ford

@lottieford

Message

Motivated sales administrator with strong communication and organizational skills.

United Kingdom

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in a supportive team environment with opportunities for growth.

I am a driven and motivated individual with a strong work ethic and a positive attitude towards learning and progression. My experience as a Sales Administrator at Arnold Clark has honed my abilities in customer service, communication, and attention to detail. I thrive in busy environments, where I can utilize my skills to support both my team and customers effectively.

Throughout my career, I have developed a solid foundation in office administration and customer service. I have successfully managed various tasks, from answering queries and handling documentation to ensuring accurate vehicle taxation and advertising. My proficiency in Microsoft Office and CRM systems has enabled me to complete reports efficiently and maintain organized filing systems. I am always eager to learn and grow, and I believe my personality and people skills contribute significantly to my success in any role.

Experience

Work history, roles, and key accomplishments

Current

Sales Administrator

Current

Arnold Clark

Jan 2015 - Present (10 years 5 months)

Managed administrative tasks for vehicle sales, including taxation and documentation, ensuring timely customer deliveries. Handled customer inquiries and maintained accurate online vehicle advertisements.

Customer Service Microsoft Office CRM Software Data Entry Sales Administration Document Management

Office Assistant

Charles Ferguson's Solictors

Jan 2014 - Dec 2014 (11 months)

Provided administrative support in a busy criminal law office, including answering phones, filing, and photocopying. Managed daily reports and ensured deadlines were met.

Office Management Data Entry

Customer Service Advisor

Weather Seal

Jan 2014 - Dec 2014 (11 months)

Conducted outbound calls to promote weather seal products and services to customers. Consistently met high daily sales targets in a fast-paced call center environment.

Outbound Calling Sales Customer Service Communication Skills

Education

Degrees, certifications, and relevant coursework

Unknown School

SVQ Level 3, Administration and Business

Completed an SVQ Level 3 in Administration and Business, gaining essential skills for office environments. This qualification enhanced my understanding of business operations and administrative tasks.

Unknown School

Unknown Degree, Mathematics, English, IT

Studied Mathematics, English, and IT, building foundational knowledge in these core subjects. These studies provided a strong base for further academic and professional development.