Lori Reynolds
@lorireynolds
Experienced customer service professional with a focus on satisfaction.
What I'm looking for
With over 14 years of experience in customer service, I have honed my skills in adaptability and communication, consistently enhancing customer satisfaction through effective problem-solving and time management. My commitment to leveraging flexibility and attention to detail allows me to excel in dynamic environments, driving business success.
In my current role as a Reseller and Gig Worker, I have successfully led product reselling operations, optimizing profitability while managing multiple gig contracts to ensure timely completion. My ability to swiftly adapt to various temporary roles across industries has been instrumental in boosting client retention through personalized follow-up strategies.
Previously, as a Fine Dining & Banquet Server at the Evansville County Club, I thrived in high-pressure environments, collaborating with a diverse team to implement solutions that significantly improved customer feedback scores. I am eager to bring my extensive experience and dedication to a new opportunity.
Experience
Work history, roles, and key accomplishments
Reseller/Gig Worker/Temp Agency Employee
Self/HR Connects/Trojan Labor
May 2014 - Present (11 years 3 months)
Led product reselling operations, optimizing profitability. Managed multiple gig contracts to ensure on-time completion and adapted swiftly to various temporary roles across industries.
Fine Dining & Banquet Server
Evansville County Club
Jan 2010 - Present (15 years 7 months)
Served as a Fine Dining & Banquet Server, successfully handling high-pressure banquet environments. Collaborated with a diverse team and implemented problem-solving skills to address customer complaints, significantly improving customer feedback scores.
Education
Degrees, certifications, and relevant coursework
Ivy Tech Community College
Undergraduate, Criminal Justice
2008 - 2011
Pursued an undergraduate degree in Criminal Justice. Gained foundational knowledge in the legal system and criminal behavior.
Boonville High School
Diploma, General Studies
1995 - 1999
Completed high school education and received a diploma. Developed foundational academic skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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