LR
Open to opportunities

Lori Reynolds

@lorireynolds

Experienced customer service professional with a focus on satisfaction.

United States
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

With over 14 years of experience in customer service, I have honed my skills in adaptability and communication, consistently enhancing customer satisfaction through effective problem-solving and time management. My commitment to leveraging flexibility and attention to detail allows me to excel in dynamic environments, driving business success.

In my current role as a Reseller and Gig Worker, I have successfully led product reselling operations, optimizing profitability while managing multiple gig contracts to ensure timely completion. My ability to swiftly adapt to various temporary roles across industries has been instrumental in boosting client retention through personalized follow-up strategies.

Previously, as a Fine Dining & Banquet Server at the Evansville County Club, I thrived in high-pressure environments, collaborating with a diverse team to implement solutions that significantly improved customer feedback scores. I am eager to bring my extensive experience and dedication to a new opportunity.

Experience

Work history, roles, and key accomplishments

SL
Current

Reseller/Gig Worker/Temp Agency Employee

Self/HR Connects/Trojan Labor

May 2014 - Present (11 years 3 months)

Led product reselling operations, optimizing profitability. Managed multiple gig contracts to ensure on-time completion and adapted swiftly to various temporary roles across industries.

EC

Fine Dining & Banquet Server

Evansville County Club

Jan 2010 - Present (15 years 7 months)

Served as a Fine Dining & Banquet Server, successfully handling high-pressure banquet environments. Collaborated with a diverse team and implemented problem-solving skills to address customer complaints, significantly improving customer feedback scores.

Education

Degrees, certifications, and relevant coursework

Ivy Tech Community College logoIC

Ivy Tech Community College

Undergraduate, Criminal Justice

2008 - 2011

Pursued an undergraduate degree in Criminal Justice. Gained foundational knowledge in the legal system and criminal behavior.

BS

Boonville High School

Diploma, General Studies

1995 - 1999

Completed high school education and received a diploma. Developed foundational academic skills.

Tech stack

Software and tools used professionally

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Lori Reynolds - Reseller/Gig Worker/Temp Agency Employee - Self/HR Connects/Trojan Labor | Himalayas