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lorev VRK

@lorevvrk

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Customer service and administrative support professional who coordinated client requests and office operations.

Colombia

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What I'm looking for

I’m open to a broad range of opportunities in Canada and internationally, including customer service, administrative assistance, operations, retail and warehouse support, housekeeping, cleaning, and general support. I’m willing to learn new procedures and take on practical responsibilities.

At Pinturas técnicas industriales, I served as a point of contact for clients and visitors, handled communications in Spanish and English, and coordinated appointments and business records. Earlier, at Tecni Pinturas del Valle, I supported customer service, correspondence, and day-to-day office coordination.

Since 2022, I’ve provided personalized online Spanish lessons, prepared learning materials, and managed learner communications and scheduling independently. I’m also open to customer service, administrative support, remote client services, warehouse and retail operations, housekeeping, cleaning, and general support opportunities in Canada and internationally.

Experience

Work history, roles, and key accomplishments

Current

Freelance Spanish Language Instructor

Current

Independent

Jan 2022 - Present (4 years 9 months)

Provides personalized online Spanish lessons to international learners, adapting instruction to individual goals and proficiency levels. Manages learner communications, scheduling, and virtual sessions independently.

Spanish Instruction Lesson Planning Online Teaching Communication Skills Scheduling Virtual Meetings

Bilingual Administrative Receptionist

Pinturas Técnicas Industriales

Jan 2016 - Dec 2021 (5 years 11 months)

Served as a point of contact for clients, visitors, and business contacts. Handled incoming calls, email correspondence, and routine communications in Spanish and English, and coordinated appointments and administrative records.

Customer Service Bilingual Communication Appointment Scheduling Administrative Support Record keeping Correspondence

Administrative & Customer Service Support

Tecni Pinturas del Valle

Jan 2009 - Dec 2015 (6 years 11 months)

Provided reception and customer service support to clients, visitors, and business contacts. Managed telephone enquiries, correspondence, and routine office communications, and organized documents and filing systems.

Customer Service Administrative Support telephone etiquette Document Management Office Coordination

Family Business & General Operations Support

Family-Owned Retail and Warehouse Operations

Assisted with day-to-day activities in a family-run retail and warehouse environment. Contributed to customer service, workplace organization, and general business operations as needed.

Retail Operations Warehouse Support Customer Service Adaptability Teamwork