LVLorena Valencia
@lorenavalencia
Trilingual professional with over 10 years in communication and management.
ColombiaWhat I'm looking for
I am a results-driven and highly motivated trilingual professional with over 10 years of experience in communication, customer service, and administrative management. Fluent in Spanish, English, and Italian, I excel in fostering cross-cultural communication and ensuring operational efficiency. My background in human resources management, combined with hands-on experience in ISO 9001 quality management, has sharpened my skills in talent optimization and client relations.
Throughout my career, I have demonstrated a strong commitment to delivering high-quality documentation and exceptional service. In my role as a Bilingual Receptionist at Pinturas Técnicas Industriales, I managed multilingual phone lines and correspondence, coordinated international meetings, and contributed to the implementation of quality management systems. I am passionate about language education and cultural exchange, currently teaching Spanish to non-native speakers while guiding them in developing their communication skills.
Experience
Work history, roles, and key accomplishments
Spanish Tutor for Foreigners
Self Employed
Jan 2022 - Present (3 years 5 months)
Teaching Spanish language and culture to individuals at various proficiency levels, focusing on communication skills and academic writing. Developed customized lesson plans for diverse learners.
Bilingual Receptionist
Pinturas Técnicas Industriales
Jan 2016 - Jan 2022 (6 years)
Provided exceptional service to domestic and international clients, managing multilingual communications and coordinating events for international teams. Contributed to ISO 9001 quality management system implementation, enhancing operational efficiency.
Bilingual Receptionist
Tecni-Pinturas del Valle
Jan 2009 - Jul 2015 (6 years 6 months)
Served as a liaison for international clients, managing correspondence and ensuring timely responses. Demonstrated strong multitasking abilities while maintaining attention to detail in administrative tasks.
Education
Degrees, certifications, and relevant coursework
Pontifical Xavierian University
Bachelor of Psychology, Psychology
2000 - 2002
Completed 5 semesters in Psychology, gaining foundational knowledge in psychological theories and practices.
Colegio Bilingüe Mayor Alférez Real
High School Diploma, High School Education
1997 - 2001
Grade: Graduated with Honors
Graduated with Honors, completing the Academic High School Diploma with a strong emphasis on bilingual education.
ICESI University
Scholarship Program, International Business
2000 - 2000
Participated in a scholarship program for International Business, completing 1 semester focused on global business strategies.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
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