Lorena ValenciaLV
Open to opportunities

Lorena Valencia

@lorenavalencia

Trilingual professional with over 10 years in communication and management.

Colombia

What I'm looking for

I seek a dynamic role that values cross-cultural communication and offers growth opportunities.

I am a results-driven and highly motivated trilingual professional with over 10 years of experience in communication, customer service, and administrative management. Fluent in Spanish, English, and Italian, I excel in fostering cross-cultural communication and ensuring operational efficiency. My background in human resources management, combined with hands-on experience in ISO 9001 quality management, has sharpened my skills in talent optimization and client relations.

Throughout my career, I have demonstrated a strong commitment to delivering high-quality documentation and exceptional service. In my role as a Bilingual Receptionist at Pinturas Técnicas Industriales, I managed multilingual phone lines and correspondence, coordinated international meetings, and contributed to the implementation of quality management systems. I am passionate about language education and cultural exchange, currently teaching Spanish to non-native speakers while guiding them in developing their communication skills.

Experience

Work history, roles, and key accomplishments

SE
Current

Spanish Tutor for Foreigners

Self Employed

Jan 2022 - Present (3 years 5 months)

Teaching Spanish language and culture to individuals at various proficiency levels, focusing on communication skills and academic writing. Developed customized lesson plans for diverse learners.

PI

Bilingual Receptionist

Pinturas Técnicas Industriales

Jan 2016 - Jan 2022 (6 years)

Provided exceptional service to domestic and international clients, managing multilingual communications and coordinating events for international teams. Contributed to ISO 9001 quality management system implementation, enhancing operational efficiency.

TV

Bilingual Receptionist

Tecni-Pinturas del Valle

Jan 2009 - Jul 2015 (6 years 6 months)

Served as a liaison for international clients, managing correspondence and ensuring timely responses. Demonstrated strong multitasking abilities while maintaining attention to detail in administrative tasks.

Education

Degrees, certifications, and relevant coursework

PU

Pontifical Xavierian University

Bachelor of Psychology, Psychology

2000 - 2002

Completed 5 semesters in Psychology, gaining foundational knowledge in psychological theories and practices.

CR

Colegio Bilingüe Mayor Alférez Real

High School Diploma, High School Education

1997 - 2001

Grade: Graduated with Honors

Graduated with Honors, completing the Academic High School Diploma with a strong emphasis on bilingual education.

IU

ICESI University

Scholarship Program, International Business

2000 - 2000

Participated in a scholarship program for International Business, completing 1 semester focused on global business strategies.

Tech stack

Software and tools used professionally

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Lorena Valencia - Spanish Tutor for Foreigners - Self Employed | Himalayas