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Loren TaylorLT
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Loren Taylor

@lorentaylor

Fundraising and individual giving specialist driving donor retention and long-term growth.

Spain
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What I'm looking for

I’m looking for a role where I can own digital donor retention and stewardship end-to-end—using data, automation, and testing to grow long-term income. I value a practical team that builds supporter relationships and turns insights into delivery.

I’m a fundraising and individual giving specialist with over ten years’ experience, currently working at Save the Children International. I’ve worked across the full donor journey—from acquisition and retention to stewardship and testing new fundraising products—staying close to delivery while leading strategy where it matters.

I focus on practical, thoughtful fundraising that builds long-term supporter relationships. In my current role, I lead digital donor retention across Eastern Asia, Europe and the Middle East, exceeding EOY campaign income targets (213% of goal) and annual donations targets (106%), while using insight and automation to improve regular giver retention, payment recovery, and campaign performance. Previously, I built donor retention from the ground up with Dotdigital—improving second/third gift rates, reducing early attrition, and increasing conversion rates by 25%, alongside higher opt-in rates (28% to 36%) and strong ROI outcomes (including Year 1 ROI of 1.11 and projected 5-year ROI of 2.60). I’ve also led multi-channel appeals and stewardship across direct mail, telemarketing, email, and social, delivering results like +21% one-off donations and +9.8% YOY regular donors, while line managing fundraising teams and briefing agencies and suppliers.

Experience

Work history, roles, and key accomplishments

SH

Individual Giving Manager

Sobell House Hospice

Jan 2022 - Jan 2023 (1 year)

Led an integrated appeals and stewardship programme across direct mail, telemarketing, email, and social channels, strengthening consistent messaging across offline and digital. Increased one-off donation income by 21% vs FY target and grew regular donors by 9.8% YOY by adapting supporter products and journeys using audience insight.

Education

Degrees, certifications, and relevant coursework

Institute of Direct and Digital Marketing logoIM

Institute of Direct and Digital Marketing

Professional Diploma in Direct and Digital Marketing, Direct and Digital Marketing

2016 - 2017

Grade: Credit & Tutor Award

Professional Diploma in Direct and Digital Marketing (2016–2017) from the Institute of Direct and Digital Marketing in London, achieving a Credit & Tutor Award.

University of Essex logoUE

University of Essex

Bachelor of Arts (Honours), Humanities

2008 - 2012

Grade: Class II, Division I (2:1)

BA (Hons) in Humanities (2008–2012) at the University of Essex, achieved Class II Division I (2:1).

Tech stack

Software and tools used professionally

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