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Lona Leugers

@lonaleugers

Customer success leader at Leugers Group / eXp Realty who grew a remote team to 165 agents and built AI-powered CRM follow-up.

United States
Message

At Leugers Group / eXp Realty, I own new-agent results from onboarding to a first closed deal, coaching agents to get there in 1 to 3 months versus the typical 6+. I review the pipeline weekly, identify what’s blocking progress, and hold agents to a specific plan.

I built and lead a remote team grown to 165 agents, and built a working team of AI agents for speed-to-lead texting, CRM follow-up, and daily summary reports, with a human in the loop. My experience also includes advising buyers, sellers, and investors and coordinating real estate transactions firsthand.

Experience

Work history, roles, and key accomplishments

LR
Current

Team Leader and Licensed Realtor

Leugers Group / eXp Realty

Jan 2018 - Present (8 years 9 months)

Owns new agent results from onboarding to first closed deal, getting agents there in 1 to 3 months versus the typical 6+. Built and leads a remote team grown to 165 agents, setting clear expectations and holding each agent accountable to their numbers.

Education

Degrees, certifications, and relevant coursework

LS

Larson Educational Services

Florida Real Estate License, Real Estate

Earned a Florida Real Estate License from Larson Educational Services in Fort Myers, FL.

MA

McIntosh County Academy

High School Diploma, General Studies

Completed high school education at McIntosh County Academy in Darien, GA.

Tech stack

Software and tools used professionally

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