loislyn Addison
@loislynaddison
Experienced Claims Officer specializing in insurance and customer service.
What I'm looking for
I am a dedicated Claims Officer with a proven track record in the insurance industry, currently working at Glico Life Insurance Company. Since January 2021, I have processed over 5,694 group life claims, achieving significant savings of over GH¢500,000 through strategic management and efficient processing. My commitment to excellence is reflected in my ability to expedite claims processing, with 79% of claims completed within five working days.
Prior to my current role, I served as a Business Development Officer at the same company, where I managed a comprehensive insurance portfolio for 25 major companies. My experience includes assessing claims with precision, providing premium quotes, and ensuring compliance with industry regulations. I am passionate about delivering exceptional customer service and maintaining high standards in all aspects of my work.
Experience
Work history, roles, and key accomplishments
Claims Officer
GLICO LIFE INSURANCE COMPANY
Jan 2021 - Present (4 years 4 months)
As a Claims Officer, I processed over 5,694 group life claims, achieving significant savings and reducing Workmen’s Compensation Claims payments by 40%. I expedited claims processing, delivered analytical reports, and ensured compliance with industry standards while maintaining high customer service levels.
Business Development Officer
GLICO LIFE INSURANCE COMPANY
Jan 2018 - Dec 2020 (2 years 11 months)
Managed a comprehensive insurance portfolio for 25 major companies, accurately assessing and processing various claims. Provided premium quotes and managed loan processing, ensuring compliance and client satisfaction.
Education
Degrees, certifications, and relevant coursework
Pentecost University College
Bachelor of Science, Insurance with Actuarial Science
2016 -
Bachelor of Science (B.S.) in Insurance with Actuarial Science, focusing on the principles of insurance, risk management, and actuarial practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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