loislyn AddisonLA
Open to opportunities

loislyn Addison

@loislynaddison

Experienced Claims Officer specializing in insurance and customer service.

Ghana

What I'm looking for

I am looking for a role that values strategic thinking and offers opportunities for professional growth in the insurance sector.

I am a dedicated Claims Officer with a proven track record in the insurance industry, currently working at Glico Life Insurance Company. Since January 2021, I have processed over 5,694 group life claims, achieving significant savings of over GH¢500,000 through strategic management and efficient processing. My commitment to excellence is reflected in my ability to expedite claims processing, with 79% of claims completed within five working days.

Prior to my current role, I served as a Business Development Officer at the same company, where I managed a comprehensive insurance portfolio for 25 major companies. My experience includes assessing claims with precision, providing premium quotes, and ensuring compliance with industry regulations. I am passionate about delivering exceptional customer service and maintaining high standards in all aspects of my work.

Experience

Work history, roles, and key accomplishments

GC
Current

Claims Officer

GLICO LIFE INSURANCE COMPANY

Jan 2021 - Present (4 years 4 months)

As a Claims Officer, I processed over 5,694 group life claims, achieving significant savings and reducing Workmen’s Compensation Claims payments by 40%. I expedited claims processing, delivered analytical reports, and ensured compliance with industry standards while maintaining high customer service levels.

Education

Degrees, certifications, and relevant coursework

Pentecost University College logoPC

Pentecost University College

Bachelor of Science, Insurance with Actuarial Science

2016 -

Bachelor of Science (B.S.) in Insurance with Actuarial Science, focusing on the principles of insurance, risk management, and actuarial practices.

Tech stack

Software and tools used professionally

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loislyn Addison - Claims Officer - GLICO LIFE INSURANCE COMPANY | Himalayas