Gideon Boyetey

Monitored and interpreted changes in insurance regulations, laws, and industry standards, developing and implementing internal policies and procedures. Identified and assessed potential risks to the company, including operational and financial, while taking requisite insurance policies and mitigation strategies.

Liaised with the IT team to update the company's business continuity plan through consultative departmental risk surveys and Business Impact Analysis (BIA) activities. Coordinated resources for planned incident management and testing of BC plans, incorporating critical processes and hosted applications.

Focused on empowering students to achieve and build confidence through informative lesson planning and development, including a research-conscious approach to presentations. Adopted a project-based teaching style and associated methods to instruct students through practical experience and exposure to key topics.

Led the broker relations unit to process claims, verify documentation, and produce correspondence to engage customers. Introduced incentive packages to inspire individual brokers to achieve high performance, boosting sales volumes considerably across the broker team.

Conducted detailed assessments of application forms to adjust insurance premiums, cover, and policy documentation, considering discounts and terms. Performed in-depth surveys of client assets for insurance purposes, providing quotes and payment details.

Proactively sourced and identified new customers to sell a range of insurance products, building long-term relationships for retention and satisfaction. Engaged with senior-level clients to revise existing insurance agreements and recommend new solutions.

Secured a trainee role and progressed to account management, engaging with existing clients to encourage retention, upsell opportunities, and referrals. Prospected for new business and attended pre-organized visits to client premises to promote product offerings.

Processed clients' requests such as partial withdrawal, full encashment, statement requests, and beneficiary updates. Managed claims, including investigation and validation of requests.

Focused on insurance theory and practice, risk management and fundamentals of business continuity. This program enhanced my understanding of complex insurance concepts and their application in real-world scenarios.

Completed an Executive Certificate program in Strategic Management and Communication. This program provided insights into effective strategic planning and communication techniques essential for leadership roles.

Studied insurance, gaining a strong foundation in insurance principles and administrative practices. This degree equipped me with comprehensive knowledge of the insurance industry.

Completed Senior Secondary School with a focus on Business Studies. This provided a foundational understanding of business principles and practices.