Loise Sena
@loisesena
Trainer and field reporting professional focused on data-driven program support and capacity building.
KenyaWhat I'm looking for
I’m a highly motivated, detail-oriented professional with a strong background in administration, customer service, and research, working comfortably in fast-paced environments. I stay proactive, organized, and professional while contributing through leadership, communication, and problem-solving.
In my trainer and facilitation roles, I deliver competency-based curriculum and community-focused trainings, support parental/community engagement, and help develop school development plans. I also build capacity through sessions on entrepreneurship, group dynamics, resource mobilization, and environmental awareness.
I combine training with field reporting and data work—collecting field data, tracking participant progress, monitoring compliance with project guidelines, and preparing timely reports for project managers. I’ve supported surveys and baseline/mid-line/end-line assessments and gathered feedback and success stories to inform program adjustments.
Alongside program work, I’ve strengthened operational and client-service skills as an Assistant Administrator and Claims Officer at Siha Hospital, including procurement and stock monitoring, policy compliance, staff coordination, and insurance claims processing. I’m committed to continuous learning and adding value through up-to-date skills and effective execution.
Experience
Work history, roles, and key accomplishments
Trainer / Field Reporting Officer
Actionlife Kenya
Jan 2025 - Nov 2025 (10 months)
Collected field data, tracked participant progress, and prepared timely project reports for project managers. Monitored compliance with project guidelines and supported baseline/impact assessments and feedback reporting.
Assistant Administrator
Siha Hospital
Apr 2023 - Jan 2025 (1 year 9 months)
Oversaw office operations to ensure compliance with policies and improved administrative efficiency. Managed stock levels and procurement, supported recruitment activities, and handled insurance claims and related document dispatches.
Facilitator, Triple Benefit Project
Lamu Youth Alliance
Jun 2024 - Nov 2024 (5 months)
Delivered training and capacity building to nature-based implementing groups, supporting financial management, entrepreneurship, group dynamics, and resource mobilization. Conducted follow-up sessions and shared feedback with the project officer.
Trainer / Facilitator (TUKU)
Lamu Youth Alliance
Mar 2024 - Nov 2024 (8 months)
Conducted parental and community engagement and delivered trainings on the competency-based curriculum (CBC). Supported school-based visits and contributed to school development planning for primary schools.
Claims Officer
Siha Hospital
Jan 2023 - Apr 2023 (3 months)
Coordinated with insurance providers to ensure smooth processing of medical claims and supported clients with claim procedures. Managed reimbursements, document verification, and maintained claims reports while resolving customer inquiries.
Research Assistant
Catholic Diocese of Malindi
May 2022 - Jan 2023 (8 months)
Conducted interviews following research ethics and protocols and supported data collection and accuracy checks. Provided progress updates and assisted with organizing capacity-building and livelihood improvement training.
Receptionist
Siha Hospital
Jan 2021 - May 2022 (1 year 4 months)
Managed front desk operations including patient inquiries and appointment scheduling. Processed payments, maintained patient records, supported doctors with transcription, and coordinated with insurance companies.
Field Enumerator
World Wide Fund for Nature
Apr 2021 - Present (5 years 3 months)
Educated community members on climate-smart agricultural practices and collected field interview data for research projects. Ensured data entry accuracy and supported timely submission of reports.
Field Enumerator
Search for Common Ground
Collected data to assess post-election concerns and peace instability trends in Lamu County communities to inform future interventions. Assisted with analysis of collected data.
Education
Degrees, certifications, and relevant coursework
Chuka University
Project Planning and Management
Pursuing a Bachelor degree in Project Planning and Management at Chuka University.
Zetech University
Diploma in Project Management, Project Management
2021 - 2023
Completed a Diploma in Project Management at Zetech University from 2021 to 2023.
Mpeketoni ICT Centre
Certificate in Computer Studies, Computer Studies
2022 -
Completed a Certificate in Computer Studies at Mpeketoni ICT Centre in 2022.
CAPYEI Institute
Certificate in Hospitality, Hospitality
2022 -
Completed a Certificate in Hospitality at CAPYEI Institute in 2022.
LeFemme Institute
Certificate in Customer Service, Customer Service
2021 -
Completed a Certificate in Customer Service at LeFemme Institute in 2021.
Gatura Girls Secondary School
Kenya Certificate of Secondary Education (KCSE)
2015 - 2018
Completed secondary education and obtained the Kenya Certificate of Secondary Education (KCSE) from Gatura Girls Secondary School.
Lake Kenyatta Primary School
Kenya Certificate of Primary Education (KCPE)
2007 - 2014
Completed primary education and obtained the Kenya Certificate of Primary Education (KCPE) from Lake Kenyatta Primary School.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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