Lizelle Pieterse

Remote operations don’t run themselves, and I’m the person who makes sure they do. Five years of independently running a remote business taught me how to manage multiple responsibilities at once, stay ahead of problems before they grow, and keep clients informed without being prompted.

I’ve handled everything from customer communication to end-to-end order fulfilment, managing inquiries and follow-ups via WhatsApp and social media. I coordinate suppliers, track stock, manage invoicing, and process payments independently—delivering consistent results and clear written updates.

I build systems that keep work moving: creating, scheduling, and monitoring email marketing campaigns in MailerLite, and maintaining accurate financial records and business performance tracking using Google Sheets and Wave. I also streamline daily operations with workflows and simple SOPs, using Notion and ClickUp to organize tasks, track priorities, and manage multiple projects.

Previously, I led a remote sales team of 20 consultants across sales, training, and accountability. I hosted weekly Zoom training, coached individuals to improve client conversations and product knowledge, tracked performance, and onboarded new team members from day one.