Liz Benitez

Evaluated consumer credit reports to recommend tailored credit solutions and managed a high volume of inbound calls, responding promptly to client inquiries. Collected and verified documentation to develop comprehensive client action plans, consistently exceeding weekly and monthly performance quotas.

Supported the Chief Compliance Officer and General Counsel with audits, Medicaid applications, and government-funded program compliance. Conducted research, compiled data, and prepared audit materials for internal and external audits. Assisted with multi-state expansions by coordinating with health plans to meet compliance and care requirements.

Supported divisional leadership with high-level administrative and confidential tasks, including managing registration, timekeeping, and new hire records. Processed expense reports and submitted court-related documentation, ensuring accuracy and compliance with deadlines. Handled incoming requests, determined priority, and escalated appropriately, serving as a key point of contact for information

Assisted the Administrative Supervisor and Unit Manager in setting priorities, assigning tasks, scheduling, and coordinating training activities and administrative projects. Managed, maintained, and adjusted Kronos timekeeping entries, supporting unit employees and supervisors to ensure accurate daily time tracking. Facilitated the new hire onboarding process, including medical coverage enrollment

Interacted daily with students, parents, and staff, exercising professionalism, discretion, and cultural sensitivity. Processed transcript and grade requests, maintaining accurate student records, attendance logs, and demographic data. Drafted school-related documents including letters, forms, and questionnaires, independently managing clerical tasks and confidential assignments.

Supported attorneys in Litigation, Corporate, Construction, Tax, Intellectual Property, and Healthcare practices with document preparation, case management, and client communications. Formatted and converted legal documents using DocX Tools, ensuring adherence to firm standards for pleadings, contracts, and correspondence. Entered attorney time and processed expense reports via RainMaker Platinum,

Assisted Managing Attorney and Chief of Staff, overseeing daily office operations and serving as acting office lead in their absence. Coordinated new hire onboarding in collaboration with HR, including IT setup, benefits enrollment, training, and confidential file maintenance. Managed office supplies, postage equipment, and copy room operations, ensuring seamless day-to-day administrative support.

Completed an Associates in Science degree focusing on Criminal Justice. Gained foundational knowledge in the legal system and criminal procedures.

Grade: 66 Credit

Pursued a Bachelors in Science in Criminal Justice, completing 66 credits towards the degree. Developed further understanding of criminal justice principles and practices.