Malav Mehta
@malavmehta
Versatile web developer and IT support specialist focused on impact.
CanadaWhat I'm looking for
I am a versatile IT and web development professional with hands-on experience designing and maintaining responsive websites, implementing SEO, integrating APIs, and building e-commerce solutions for local businesses.
My background spans IT support, retail management, and freelance web development where I combined technical troubleshooting with customer service to deliver reliable solutions and ongoing maintenance.
I have completed certifications including CompTIA A+, Cisco CCNA 1–3, and Project+, and I am pursuing Cybersecurity & AI and Front-End Developer courses to deepen my technical expertise.
I bring leadership experience managing multi-store retail operations, staffing, payroll, and vendor relations, and I am seeking an entry-level IT role where I can apply my technical skills, customer-focused approach, and drive for continuous learning.
Experience
Work history, roles, and key accomplishments
Freelance Web Developer
Self-Employed
Jan 2014 - Present (12 years 5 months)
Designed and maintained responsive websites and e-commerce solutions for local businesses, implemented SEO and API integrations, and provided ongoing technical support and maintenance.
Retail Manager
Multiple Retail Chains
Jan 2013 - Present (13 years 5 months)
Directed operations across multiple convenience stores, managed teams of 20+ staff, improved revenue via KPI monitoring, and oversaw staffing, payroll, inventory, and vendor relations.
Contact Call Center Agent
Atelka
Apr 2018 - Dec 2018 (8 months)
Resolved inbound customer technical and billing issues, met performance targets, and maintained high customer satisfaction through effective troubleshooting and communication.
IT Technician
Staples
Jan 2014 - Jun 2014 (5 months)
Supported hardware and software installations, troubleshooted systems, and assisted customers with setup and IT solutions to restore functionality and improve uptime.
Education
Degrees, certifications, and relevant coursework
Humber College
Cybersecurity & Artificial Intelligence
2025 -
Enrolled in a Cybersecurity & AI program (in progress) covering cybersecurity and artificial intelligence topics.
Coursera
Front-End Development
In-progress Front-End Developer specialization via Coursera focusing on front-end development skills.
Lambton College
Information Technology & Web Design
Studied Information Technology and Web Design with a focus on IT support, cybersecurity, and web design topics.
J.G. College of Computer Application
Bachelor of Computer Applications, Computer Applications
Completed a Bachelor of Computer Applications with coursework related to computer applications and artificial intelligence.
CompTIA / Cisco / Microsoft Certifications
Professional Certifications
Holds industry certifications including CompTIA A+, Cisco CCNA (1–3), Management Project+, and Microsoft MSTS/MSIPT.
Availability
Location
CanadaAuthorized to work in
Job categories
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