Open to opportunities

Liv Lindsey

@livlindsey

Message

Dedicated patient coordinator with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth in customer service and healthcare.

As a Patient Coordinator at KMC Dermatology, I excel in providing exceptional customer service and ensuring a positive experience for patients. My role involves scheduling appointments, managing patient paperwork, and answering inquiries about insurance and services. I take pride in promoting our monthly aesthetic specials and maintaining a friendly atmosphere that encourages patient satisfaction.

Previously, I served as a Surgical Coordinator at Blue Valley Dermatology, where I streamlined patient scheduling and ensured all questions regarding insurance were promptly addressed. My experience at Target as a Fulfillment PaceSetter/Lead Trainer honed my leadership skills, as I trained new employees and ensured customer concerns were handled efficiently. My diverse background in sales and customer service has equipped me with the skills necessary to thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Patient Coordinator

Current

KMC Dermatology

Feb 2025 - Present (10 months)

Helped patients schedule Dermatology and Hair appointments, handled incoming faxes and phone calls, and answered questions regarding insurance and services. Promoted monthly aesthetic specials and assisted with patient paperwork and the check-in/check-out process.

Customer Service Scheduling Insurance Communication Time Management Patient Care Leadership

Current

Fulfillment PaceSetter/Lead Trainer

Current

Target

Mar 2020 - Present (5 years 9 months)

Fulfilled customer pickup and ship orders in a timely fashion and trained new employees in required skills. Assisted new employees with schedules and payment forms, and ensured guest questions and concerns were answered.

Fulfillment Training Customer Service Inventory Management Team Leadership

Surgical Coordinator

Blue Valley Dermatology

Mar 2023 - Present (2 years 9 months)

Assisted with patients' scheduling needs and ensured questions were answered regarding insurance. Completed patient charts and paperwork, handled insurance prior authorizations, and collected payments for services.

Scheduling Payment Processing Patient Care

Sales Representative

Stryve

Oct 2019 - Present (6 years 2 months)

Offered free samples to customers, restocked Stryve products, and educated customers on nutritional facts and company history. Accomplished large sales and gained loyal customers, submitting financial reports.

Sales Customer Education Inventory Management Financial Reporting Customer Acquisition

Education

Degrees, certifications, and relevant coursework

Kansas State University

Bachelor of Science, Apparel and Textile Marketing

Activities and societies: Manhappenin Magazine, stylist; Cat Community, member

Pursued a Bachelor of Science in College of Human Ecology with a major in Apparel and Textile Marketing. Gained knowledge in leadership studies and hospitality management through minors. Plans to complete the remaining semester online in Fall 2025.

Edmond Memorial High School

High School Diploma, General Studies

Grade: 3.7 GPA

Activities and societies: DECA, member; Varsity Cheer, member; SWINE Week, member

Completed high school education and earned a High School Diploma. Participated in various extracurricular activities including DECA, Varsity Cheer, and SWINE Week.