Living in the Netherlands

Copywrote, updated and tested SEO content for multiple platforms, improving content relevance and search visibility across projects for Capcut, Alibaba and VPNgids.nl.

Designed and iterated prompts to shape chatbot interactions and improve user experience on Quora and Poe.com via remote freelance engagements.

Performed LQA, post-editing, transcription, moderation and machine translation proofreading for medical and general localization projects across several vendors.

Analyzed audio records and performed search engine and social media evaluations, spam labeling, annotation and proofreading across multilingual datasets.

Reviewed and performed quality assurance on AI-generated outputs for Google chatbots, ensuring linguistic accuracy and content appropriateness across multiple projects.

Evaluated relevance and quality of search ads and web pages, judged clickbait and audience suitability, and assessed medical/surgical content for search engine quality.

Provided customer support via chat for multiple clients, handling inquiries, troubleshooting and record-keeping to maintain service quality.

Translated documents between Dutch and English for client projects, ensuring accurate and context-appropriate translations.

Led Dutch linguists on Polyglot translation issues, delivered training, produced weekly action plans and RCAs, and acted as primary point of contact for quality escalations.

Transcribed, moderated and annotated social media audio files, maintaining accuracy and timely delivery for remote projects.

Participated in academic quizzes and tests for scientific research projects at multiple Dutch universities.

Performed household cleaning tasks for private clients, maintaining cleanliness and order across residences.

Wrote and published an autobiography detailing experiences growing up in foster care, managing data collection and publication process.

Delivered newspapers and advertisements door-to-door, managing routes and on-time distribution.

Analyzed patient files to identify correct referrers and logged department information to ensure accurate hospital records.

Performed quantitative research into health factors among mentally disabled children and developed a level-of-concern indicator for clinical use.

Conducted qualitative research on factors affecting implementation of e-mental health applications as part of bachelor thesis.

Promoted Nivea products in-store, informing customers and driving product awareness during promotional campaigns.

Wrote articles for the faculty magazine of the Institute of Policy and Management, contributing to academic communications.

Assisted mentally ill patients with daily needs including groceries, cleaning and recreational activities during trainee placement.

Handled inbound and outbound customer support and sales calls, logging product and customer information in the company system.

Cared for infants including feeding, bathing and play, ensuring safety and routine adherence while parents were away.

Maintained office interior and exterior, performed gardening and logged expenses related to office consumables.

Promoted new products to event visitors, introducing features and encouraging trials during fair exhibitions.

Sorted and archived documentation on soil samples for petroleum exploration, ensuring accurate record-keeping.

Checked bank statements for errors and distributed them to the correct departments to maintain accurate financial records.

Provided short-term cleaning assistance for an elderly resident, ensuring a clean and safe living environment.

Completed Google Project Management coursework covering foundations, initiation, planning, execution, agile practices, and a capstone project.

Completed a sequence of Medical Terminology courses (1–3) through Rice University online.

Activities and societies: Thesis research into technological and personal characteristics affecting implementation success; committee member for faculty magazine; multiple related courses (e.g., patient centered care delivery, organizational behavior).

Completed a Bachelor degree in Health Sciences with coursework and thesis research on factors influencing implementation success of e-mental health applications.

Completed secondary scientific education specializing in Economy and Society.