Frans Gravendaal
@fransgravendaal
Experienced hospitality and AI-training freelancer with analytical focus.
NetherlandsWhat I'm looking for
Ik ben een ervaren professional met een brede achtergrond in hospitality, klantenservice en beginnend AI-training/data-annotatie, met een sterke focus op kwaliteit en procesgericht werken.
Als freelancer heb ik AI-trainings- en data labeling-projecten uitgevoerd voor platformen zoals Appen, Crowdgen, MatrixGo en Clickworker, inclusief gescripte spraakverzameling en ASR-transcriptiecorrectie.
In de horeca heb ik meerdere jaren leidinggevende ervaring als bedrijfsleider en in bedienings-, keuken- en cateringrollen, gecombineerd met commerciële ervaring bij Aegon in financieel advies en telesales.
Ik werk analytisch, communicatief en flexibel, en breng empathie en daadkracht in klant- en teaminteracties; ik spreek Nederlands als moedertaal en beschik over goede kennis van Engels, Duits en Fries.
Experience
Work history, roles, and key accomplishments
Freelancer AI Trainer
Appen / Crowdgen / Clickworker
Performed AI training, data labeling and annotation tasks including scripted speech collection, ASR transcription correction, and microtask voice/video/photo creation across Appen, Crowdgen and Clickworker platforms, contributing 500+ scripted speech items for multilingual datasets.
AEFinancieel Adviseur
Aegon
Provided financial advice and telesales support at Aegon, assisting clients with product selection and contributing to sales targets.
Bedrijfsleider
Irish Pub de Poort van Cleve
Managed daily operations, staff and customer service at Irish Pub de Poort van Cleve, improving service quality and operational efficiency.
Bron- en Contactonderzoeker / Klantadviseur
Veiligheidsregio Friesland
Conducted source and contact investigations and served as client advisor for Veiligheidsregio Friesland, performing outreach and data collection to support public health and safety efforts.
Bedrijfsleiding
Café-Restaurant De Gouverneur
Managed restaurant leadership duties including staff oversight, service standards and daily operational management at Café-Restaurant De Gouverneur.
Bedrijfsleider
Café Triade
Led cafe operations and team, managed service delivery and inventory control to maintain profitability and guest satisfaction.
Bedrijfsleiding
Restaurant-Partykelder De Kabouterhut
Directed restaurant and party cellar operations, coordinated events and supervised staff to deliver catering and dining services.
Bedrijfsleider
Bar-Dancing Downtown
Oversaw bar and venue operations, staff supervision and guest experience at Bar-Dancing Downtown to ensure smooth service and safety.
Catering Staff
Café-Restaurant Graaf Floris V
Supported catering operations for events at Café-Restaurant Graaf Floris V, handling food service and event setup.
KKKlantenservice Medewerker
Koninklijke KPN
Provided customer service support for Koninklijke KPN, handling inquiries and resolving issues to maintain customer satisfaction and service continuity.
ANAlarmcentrale Zakelijke Markt
ANWB
Worked at ANWB alarm centre for the business market, managing incident responses and coordination to support commercial clients' safety and assistance needs.
Keuken / Bar / Bediening
Restaurant ’t Madammeke
Performed kitchen, bar and service duties to support restaurant operations and customer satisfaction at Restaurant ’t Madammeke.
Education
Degrees, certifications, and relevant coursework
Middelbare Hotelschool Zwolle
Hospitality Diploma, Hospitality
Completed hospitality (horeca) vocational education at Middelbare Hotelschool Zwolle.
HEAO Utrecht
Propedeuse, Commercial Economics
Studied Commerciële Economie and obtained a propedeuse at HEAO Utrecht.
SG De Amersfoortse Berg
HAVO Diploma, General Secondary Education (HAVO)
Completed HAVO level secondary education at SG De Amersfoortse Berg and obtained a diploma.
Tech stack
Software and tools used professionally
Availability
Location
NetherlandsAuthorized to work in
Job categories
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