Liss Morey Alonso
@lissmoreyalonso
Bilingual customer-focused compliance specialist delivering accurate vendor compliance and administrative support.
What I'm looking for
I am a bilingual, customer-focused compliance professional with hands-on experience enforcing vendor protocols, conducting audits, and ensuring accurate shipping, labeling, and documentation processes.
As a Value-Added Services lead and trainer, I supervised teams, trained new hires, created SOP-aligned training materials, and implemented productivity improvements while serving as a key liaison between floor staff and supervisors. I conduct walkthroughs and audits, identify non-compliance, and ensure corrective actions are communicated and implemented across departments.
I bring strong organizational skills, proactive problem-solving, and a commitment to team success, and I am eager to contribute these strengths to a dynamic insurance team while continuing to grow professionally.
Experience
Work history, roles, and key accomplishments
Vendor Compliance Clerk
NRI USA, LLC
May 2025 - Present (1 year 1 month)
Monitors and enforces client-specific compliance protocols for shipping, labeling, and documentation, conducting audits and driving corrective actions to maintain customer standards.
VAS Lead (Value-Added Services)
NRI USA, LLC
Apr 2024 - May 2025 (1 year 1 month)
Led the Value-Added Services team, training associates and implementing productivity improvements to ensure on-time task completion and adherence to SOPs.
Trainer
NRI USA, LLC
Dec 2023 - Mar 2024 (3 months)
Conducted onboarding and hands-on training for new hires across departments, developed SOP-aligned training materials, and assessed training effectiveness to reinforce company standards.
Education
Degrees, certifications, and relevant coursework
IPU República de Panamá
High School Diploma, Secondary Education
Earned a High School Diploma from IPU República de Panamá in La Habana.
Universidad de Ciencias Clínicas y Preclínicas
Clinical and Preclinical Sciences
Attended college-level studies at Universidad de Ciencias Clínicas y Preclínicas in La Habana.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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