Lissette Rodriguez
@lissetterodriguez
I coordinate customer service and nationwide logistics operations to keep deliveries on track.
What I'm looking for
At Home Depot/Suddath, I coordinate nationwide transportation routes, dispatch freight, track deliveries, and resolve undelivered-order issues to support timely service.
I've built more than seven years of experience across customer service, sales, logistics, and operational support. My work includes maintaining accurate shipment and customer records, verifying documentation and inventory, communicating updates by phone, email, and chat, and identifying root causes to improve operations.
I'm bilingual in English and Spanish, with experience building customer relationships, handling payments, supporting sales goals, maintaining compliance, and collaborating across teams in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Customer Service Representative/Dispatcher
Home Depot/Suddath
Nov 2024 - Present (1 year 10 months)
Coordinated dispatch and logistics operations, managed documentation, and monitored driver routes to ensure timely deliveries. Resolved customer concerns and collaborated with internal departments to maintain smooth operations.
Education
Degrees, certifications, and relevant coursework
Udemy
Certificate, Credit Analysis
Completed an online course in credit analysis through Udemy in 2025.
Udemy
Certificate, Mortgage Underwriting
Completed an online course in mastering mortgage underwriting through Udemy in 2025.
Union County College
Associate of Arts, Education
Pursued education studies at Union County College, completing coursework in 2022.
Availability
Location
Authorized to work in
Job categories
Skills
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