Jordan Moore User
@jordanmooreuser
I support customers, orders, transactions, and issue resolution in fast-paced environments.
What I'm looking for
I've supported customers at U-Haul, The Home Depot, and The Havens by handling orders, payments, reservations, returns, product questions, and service concerns. I keep customer and order records accurate while explaining products, pricing, availability, and timelines clearly.
I'm comfortable managing multiple requests, coordinating with coworkers and operational teams, and resolving routine issues before escalating when needed. I bring strong follow-through, organization, product knowledge, and a professional customer experience to high-volume environments.
Experience
Work history, roles, and key accomplishments
Assisted customers with reservations, orders, payments, and rental agreements. Managed multiple requests while maintaining accuracy and professional communication.
Customer Service / Resident Support
The Havens
May 2022 - Jul 2024 (2 years 2 months)
Provided professional customer service and daily assistance to residents, families, visitors, and staff. Documented requests and resolved issues with sound judgment.
Assisted customers with product selection, purchases, returns, and order-related needs. Processed transactions accurately and coordinated with other departments to resolve issues.
Education
Degrees, certifications, and relevant coursework
Lancaster High School
High School Diploma, General Studies
Completed high school education, earning a diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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