Dayanis Fernandez
@dayanisfernandez
I support customers, order fulfillment, returns, and receiving operations in fast-paced retail environments.
United StatesWhat I'm looking for
I've supported customers and store operations at The Home Depot across cashier, customer service, and receiving roles.
As a Receiving Associate, I communicate with customers, vendors, and truck drivers; manage paperwork and documentation; and process damaged and returned items for shipment back to vendors. I work quickly while multitasking across order-related responsibilities.
I'm bilingual in English and Spanish and bring customer service, communication, problem resolution, attention to detail, and retail management skills. I'm also pursuing Diagnostic Medical Sonography at Miami Dade College.
Experience
Work history, roles, and key accomplishments
Communicated with customers on their orders, handled paperwork and documentation, and coordinated with vendors and truck drivers. Processed damaged or returned items for shipment back to vendors while multitasking at a fast pace.
Built relationships with customers, answered phone calls, processed returns, and provided order information. Retrieved orders for pickup and handled damaged returns and paperwork.
Accurately scanned merchandise for customers and provided good customer service. Encouraged customers to complete surveys and sign up for credit cards.
Education
Degrees, certifications, and relevant coursework
Miami Dade College
Associate of Science, Diagnostic Medical Sonography
Grade: 3.2
Pursuing a degree in Diagnostic Medical Sonography with a GPA of 3.2.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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