Open to opportunities

Lisa Lundstrom

@lisalundstrom

Message

Detail-oriented development and operations professional with strong data, membership, and administrative expertise.

United States

Message

What I'm looking for

I am seeking a role leveraging my data management, membership/development, and operational skills in a mission-driven organization that values process improvement, collaboration, and measurable impact.

I am an energetic, detail-oriented professional with experience in development management, data administration, and office operations across nonprofit and zoo environments. I have a strong track record improving data consistency, modernizing websites and communications, coordinating events and trainings, and producing usable documentation and manuals.

I excel at process improvement, vendor coordination, and stakeholder communications, and I bring practical technical skills (HTML/CSS/SQL, WordPress, Google and Microsoft suites) combined with communications and fundraising experience to drive efficiency and impact.

Experience

Work history, roles, and key accomplishments

Office Administrator

Como Park Zoo & Conservatory

Mar 2023 - Feb 2024 (11 months)

Processed purchase orders and managed campus-wide policy and emergency manual updates; coordinated employee training and uniform procurement while supporting a 15–30 person team and assisting IT with migration to Microsoft Teams phones.

Microsoft Teams Excel Policy Management Cash Handling Documentation

Development Manager

Miller Park Zoological Society

Nov 2021 - Jan 2023 (1 year 2 months)

Managed donor, membership, and adoption programs using eTapestry; planned and executed events and membership campaigns, redesigned the website, and increased social media reach over 150% in 10 months.

ETapestry Fundraising Event Planning Membership Management Social Media Email Marketing Donor Relations

Data Specialist

Peoria Zoo

Feb 2021 - Nov 2021 (9 months)

Coordinated and standardized animal record-keeping, conducted periodic data reviews, and brought records up to date after COVID-19 lapses while producing reports for internal and external use.

Data Management Standardization Reporting Record keeping Quality Control Photography Species 360 ZIMS

Policy Administrator

Greater Illinois Title Company

Mar 2013 - Nov 2021 (8 years 8 months)

Prepared and issued title insurance policies, reviewed real estate closing documents for accuracy and compliance, and developed training materials while serving on the Innovation Committee to assess and improve company morale.

Document Review & Compliance Customer Service Training Development Process Improvement Survey Analysis