At Mind Space: Skills for Wellbeing Society, I supported a non-profit healthcare program offering group medical visits. I processed referrals, checked eligibility, and maintained and improved a Microsoft Access database of referral and physician data.
I also coordinated schedules, communications, and group materials, and provided orientations and technical support for virtual sessions. I supported Quality Improvement initiatives through data entry, tracking, and analysis, and helped implement EMR-integrated referral workflows.
At London Drugs, I worked across customer service, sales administration and store pricing, and photo lab roles. I handled scheduling, records, inventory, and customer concerns; at Canada Post Corporation, I coordinated logistics for a community mailbox rollout and developed a key-handling system.
