Open to opportunities

Lion Communication

@lioncommunication

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Dynamic sales executive with expertise in digital marketing and e-commerce.

Ireland

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What I'm looking for

I am looking for a role that fosters growth, values creativity, and emphasizes teamwork.

I am a results-driven sales executive with extensive experience in digital marketing and e-commerce. Currently, I work at ResultsCX as an Apple Sales Executive for PayPal, where I engage with clients through high-volume calls and presentations, ensuring service quality and maintaining accurate CRM records. My proficiency in both Windows and Mac operating systems allows me to thrive in multi-platform environments.

Previously, I held positions at Telus International and Italiaonline, where I developed e-commerce websites and managed digital sales accounts. My background includes a Master’s degree in Marketing and a Bachelor's degree in Web Science and Technology, equipping me with the skills necessary for strategic business consultancy and sales development. I am passionate about leveraging my expertise in SEO, digital marketing, and customer relationship management to drive business growth.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive

Current

ResultsCX

Jun 2024 - Present (1 year 1 month)

Engaged with existing clients through high-volume calls and product presentations for PayPal. Maintained accurate CRM records, monitored sales performance, and addressed customer concerns to ensure service quality.

Sales Customer Relationship Management Product Presentations Customer Service PayPal

Sales Executive

Telus International

Apr 2024 - Present (1 year 3 months)

Conducted numerous calls and engaged with current clients for Stripe, showcasing and explaining product features. Maintained accurate and up-to-date CRM records, evaluated sales performance, and addressed customer concerns.

Sales Customer Engagement CRM Stripe

Digital Sales Account & Business Development Manager

Italiaonline

Nov 2021 - Present (3 years 8 months)

Managed digital sales accounts and business development, including SEO data entry and content creation for digital platforms. Developed responsive mobile-native websites and e-commerce solutions, and managed customer portfolios through various communication channels.

SEO Business Development Google Ads

Business Manager

Restaurant “Circolo Tennis”

Apr 2021 - Present (4 years 3 months)

Managed business operations including personnel recruitment, order management, and goods handling. Promoted the restaurant on the web and social networks, and managed cash register operations.

Business Management Recruitment Order Management Social Media Marketing Event Planning

Personal Brand - Business Development Manager

La Favola Incantata®

Jan 2014 - Present (11 years 6 months)

Developed and managed a personal brand, focusing on market analysis and growth strategies. Led generation and management, relationship building, and contract negotiation were key responsibilities.

Brand Management Market Analysis Lead Generation Relationship Building Negotiation

Web Designer - Ecommerce Manager

Freelance

Jan 2014 - Present (11 years 6 months)

Developed e-commerce platforms and managed social media accounts for various clients. Performed SEO optimization for major search engines and conducted web analytics activities, including report creation.

Web Design Social Media Management SEO Web Analytics

Show Room Manager, Sales Manager

Aeffe Ceramiche

Jul 2011 - Present (14 years)

Managed sales and showroom operations, including the organization of customer documentation and data. Handled goods management and assignment according to department and business needs, and built client portfolios.

Sales Management Showroom Management Customer Management Inventory Management Client Relationship Management

Project Manager

Casamassima Edilizia

Mar 2010 - Present (15 years 4 months)

Supervised projects for private customers and construction companies, monitoring and ordering products and supplies. Identified critical issues and proposed corrective actions on job sites, and managed project budgets.

Project Management Budget Management Problem Solving Supply Chain Management

Show Room Manager, Sales Manager

Edil 80 s.r.l

May 2003 - Present (22 years 2 months)

Managed sales and showroom operations, including construction site activities and customer documentation. Handled order and stock management, and developed client portfolios.

Sales Management Showroom Management Order Management

Education

Degrees, certifications, and relevant coursework

Regione Puglia

Master's Degree, Marketing

Completed a Master's Degree in Marketing, focusing on advanced marketing strategies and business development. Gained expertise in market analysis, lead generation, and strategic planning for various industries.

Università degli Studi di Udine

Bachelor's Degree, Web Science and Technology

Acquired a Bachelor's Degree in Web Science and Technology, specializing in multimedia and web application development. Developed skills in selecting, evaluating, installing, and maintaining web tools.