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Linet Vartanians

@linetvartanians

Patient access and healthcare operations specialist across hospital systems and surgical centers, coordinating surgical scheduling and patient intake.

Mexico

Message

What I'm looking for

I’m seeking U.S.-remote employment with direct U.S. W-2 or individual 1099 arrangements, supporting U.S. business hours. I’m not seeking C2C, foreign business entity, or third-party incorporation arrangements.

At BANNER SURGERY CENTER, I coordinated end-to-end surgical scheduling and patient intake, serving as the operational link between surgical teams, referring physicians, and patients.

At ENDOCRINOLOGY ASSOCIATION OF ARIZONA, I managed more than 200 daily patient touchpoints across scheduling, triage routing, and specialist calendars. I also audited clinical records and resolved patient escalations using HIPAA-aligned communication.

At PRESBYTERIAN HOSPITAL DALLAS, I supported patient access and intake across inpatient and outpatient departments. I verified information during pre-registration and coordinated with nursing and administrative leadership on patient transfers and service delivery.

My experience also includes remote customer support at NORWEGIAN CRUISE LINE, patient financial support at PRODENT DENTAL CARE, behavioral health administration at MHMR PSYCHIATRIC CLINIC, and client relations and pharmaceutical sales operations at PFIZER CO. I’m seeking U.S.-remote work and can support U.S. business hours.

Experience

Work history, roles, and key accomplishments

Remote Sales & High-Touch Customer Support Specialist

Norwegian Cruise Line

Nov 2025 - Mar 2026 (4 months)

Managed high-volume inbound client calls and reservation workflows across U.S. time zones. Executed real-time booking changes, complex itinerary adjustments, dispute resolution, and targeted upselling.

CRM Telephony Upselling Dispute Resolution Customer Support

Customer Service & Surgical Operations Coordinator

Banner Surgery Center

Aug 2024 - Oct 2025 (1 year 2 months)

Coordinated end-to-end surgical scheduling and patient intake in a high-volume perioperative environment. Served as the operational link between surgical teams, referring physicians, and patients.

Surgical Scheduling Patient Intake Insurance Verification HIPAA Provider coordination

Patient Access & Clinical Scheduling Coordinator

Endocrinology Association of Arizona

Jan 2024 - Jul 2024 (6 months)

Managed 200+ daily patient touchpoints involving scheduling, triage routing, and specialist calendars. Audited clinical records, facilitated prescription routing, and resolved patient escalations using HIPAA-aligned communication.

Patient Scheduling Triage Clinical Records HIPAA Escalation Resolution

Frontline Patient Support Specialist

Presbyterian Hospital Dallas

Feb 2019 - Dec 2023 (4 years 10 months)

Provided patient access and intake administration across acute inpatient and outpatient departments. Verified demographic, clinical, and financial information during pre-registration to reduce admission and billing discrepancies.

Patient Access Intake Pre Registration Insurance Verification HIPAA Electronic Health Records (EHR)

Practice Operations & Patient Financial Support

ProDent Dental Care

Jun 2016 - Jan 2019 (2 years 7 months)

Managed appointments, comprehensive intake, and multi-operatory provider scheduling. Explained restorative and preventive treatment plans, coordinated financing arrangements, and resolved billing questions to support case acceptance.

Appointment Scheduling Patient Intake Treatment Planning Billing Dental

Client Services & Behavioral Health Administrative Specialist

MHMR Psychiatric Clinic

Jan 2013 - May 2016 (3 years 4 months)

Managed scheduling, patient intake, and administrative operations in a confidential, high-acuity behavioral health setting. Handled sensitive patient inquiries, maintained documentation compliance, and coordinated provider calendars.

Behavioral Health Patient Intake Scheduling Confidentiality Documentation

Client Relations & Pharmaceutical Sales Operations Coordinator

Pfizer

Jan 2006 - Dec 2012 (6 years 11 months)

Coordinated client accounts, distribution communications, and healthcare-provider relationships across regional territories. Streamlined order workflows, monitored supply-chain communications, and supported sales teams with structured client-engagement strategies.

Client Relations Sales Operations Supply Chain CRM Healthcare Provider