Valeria Morris
@valeriamorris1
I coordinate high-volume client, scheduling, and operational workflows for remote U.S.-based teams.
MexicoWhat I'm looking for
I coordinate high-volume scheduling, client follow-up, and day-to-day workflows for remote U.S.-based teams in English and Spanish.
At Ensemble Therapy, I support scheduling and administrative operations for 11 therapists and their patient caseloads. I manage same-day changes, maintain accurate records across systems, and resolve scheduling and insurance-related issues with patients, therapists, and internal staff.
At PepsiCo, I coordinated distribution scheduling for approximately 80 deliveries per day, monitored inventory against delivery schedules, and investigated delays with vendors and internal teams. I maintained logistics reporting in Excel and built keyword-based systems that made product and shipment information easier to search and manage.
I've also managed 50–100 active client conversations at Faerber Fitness, supported e-commerce fulfillment at Sell It Agency, and worked as a freelance English-Spanish translator and interpreter across medical, legal, academic, and business contexts.
Experience
Work history, roles, and key accomplishments
Healthcare Operations Coordinator
Ensemble Therapy
Dec 2025 - Present (9 months)
Coordinate scheduling and administrative operations supporting 11 therapists and their patient caseloads. Manage high-volume same-day changes, cancellations, and rescheduling requests while resolving scheduling and insurance-related issues.
Translator and Interpreter
Freelance
Jan 2022 - Present (4 years 8 months)
Translate and document written and spoken content between English and Spanish across medical, legal, academic, and business contexts. Research terminology and context to maintain accuracy across specialized subject matter.
Client Operations & Account Lead
Faerber Fitness
Jan 2025 - Nov 2025 (10 months)
Managed an active pipeline of approximately 50–100 client conversations simultaneously, tracking stage, follow-up, and outcomes in CRM systems. Coordinated scheduling and handoffs between prospective clients and the sales team.
Coordinated distribution scheduling for a high-volume delivery operation of approximately 80 deliveries per day. Monitored inventory and stock levels, tracked delivery performance, and maintained logistics records in Excel.
Operations & Account Support Specialist
Sell It Agency
Jan 2020 - Dec 2020 (11 months)
Coordinated logistics and order fulfillment for e-commerce client accounts. Maintained account and operational records, supporting client account requests end-to-end.
Education
Degrees, certifications, and relevant coursework
Valeria hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Salary expectations
Job categories
Skills
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