At Verisk Analytics, I support learning and development operations by analyzing workforce metrics, standardizing global competency frameworks, and improving Oracle HCM learning workflows.
I’ve facilitated Day One orientation, managed digital support queues for 8,000+ employees, and created SOPs, quick-reference guides, and job aids that make HR and learning processes easier to navigate. I also lead UAT for LMS rollouts, documenting test scenarios and partnering with technical teams to resolve defects.
Across Boston University, PTC, and MGH Institute of Health Professions, I’ve coordinated onboarding, early-career programs, DEI initiatives, communications, and operational logistics. I bring a service-oriented approach to accurate documentation, responsive employee support, and cross-functional collaboration.
