Open to opportunities

Lindah Ngeno

@lindahngeno

Message

I’m a program and administrative professional who coordinates logistics, travel, and events for mission-driven teams.

Kenya

Message

What I'm looking for

I’m looking for a mission-driven role where I can own program coordination, logistics, and travel administration, keep documentation and reporting impeccably accurate, and collaborate across teams in fast-paced, multicultural environments.

I’m a highly organized, detail-oriented administrative professional with over four years of experience supporting NGO and development work. I coordinate scheduling and logistics for multidisciplinary team meetings, psychosocial support groups, and community events, while keeping calendaring and participant communication accurate and timely.

I also manage complex administrative workflows end to end—handling cash advances, liquidations, vendor payments, documentation, and compliance-focused recordkeeping. I liaise with field teams, vendors, and programme partners to coordinate supply distribution and reporting tools across multiple sites, and I track partner and peer educator reporting to ensure timely stipend processing.

Earlier in my career, I supported executive operations as an Executive Assistant to the Managing Director, coordinating domestic and international travel and organizing trade fairs, exhibitions, and board meetings. I bring a strong documentation and inventory mindset, plus research and reporting experience from using SPSS and Excel, and I stay motivated by humanitarian, mission-driven work.

Experience

Work history, roles, and key accomplishments

Current

Program Assistant

Current

CIHEB Kenya

Jul 2022 - Present (3 years 11 months)

Coordinated scheduling and logistics for multidisciplinary team meetings, psychosocial support groups, and community events, ensuring timely communication to participants. Managed financial transactions, procurement support, and program documentation across multiple sites while liaising with field teams, vendors, and partners.

Program Coordination And Logistics Event Planning Procurement Support Documentation Management MS Office Google Workspace Data Reporting

Executive Assistant

Emrok Tea Factory

Sep 2019 - Jun 2022 (2 years 9 months)

Coordinated executive travel itineraries for domestic and international trips and organized trade fairs, exhibitions, and board meetings end to end. Managed executive correspondence and stakeholder communications while maintaining company databases, compliance records, and inventory delivery coordination.

Executive Support Travel Management Event Logistics Database Management Compliance Vendor coordination

Stock Administrator

Window Plus East Africa

Sep 2017 - Dec 2018 (1 year 3 months)

Managed inventory records and stock issuance workflows, preparing monthly management reports. Ensured accurate record keeping and supported approval processes for inventory handling.

Inventory Management Record keeping Data Management Stock Administration

Administrative Assistant

Tourism Finance Corporation

Oct 2016 - Feb 2017 (4 months)

Provided cross-department administrative support across legal, HR, credit, and finance units. Managed documentation and client communications, and recorded and posted financial transactions to support accurate financial reporting.

Administrative Support Client Communication Data Entry Financial Reporting Record keeping

Research Assistant

Insurance Regulatory Authority

Feb 2016 - May 2016 (3 months)

Collected, coded, and analyzed data to support institutional research and stakeholder reporting. Used SPSS and Excel to contribute to research outputs and reporting deliverables.

Data Collection Data Analysis SPSS Excel Research Support Reporting

Front Office Executive

Nairobi National Park

Oct 2015 - Jan 2016 (3 months)

Managed guest reception, reservations, and email correspondence to deliver front desk operations support. Coordinated day-to-day front office activities to help ensure a smooth visitor experience.

Front Desk Operations Customer Service Scheduling

Customer Service Representative

Bomas of Kenya

Jan 2015 - Sep 2015 (8 months)

Coordinated with departments to support an optimal visitor experience and resolved customer complaints. Assisted with facilitating guided tours while escalating issues appropriately to ensure service continuity.

Customer Service Complaint Resolution Visitor Experience Support Communication Customer Escalation