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Liliana MariaLM
Open to opportunities

Liliana Maria

@lilianamaria

Aviation and travel specialist delivering secure, customer-focused travel experiences and aviation safety compliance.

Portugal
Message

What I'm looking for

I seek roles combining aviation security and travel consultancy where I can apply document-verification expertise, train teams, develop travel projects, and improve passenger experience.

I am a travel consultant and aviation specialist with over 10 years of experience in aviation, tourism, and airport operations. I focus on travel planning, aviation safety, and personalized tourism experiences that combine analytical precision with creative storytelling.

In my current role as a security officer I verify travel documents and conduct targeted screenings, ensuring compliance with U.S. entry regulations and international aviation standards. I regularly collaborate with border control and airline staff to mitigate threats and maintain smooth passenger flow during peak hours.

I have developed and led travel projects such as Wings by Liliana and produce digital content that supports client relationship management and project development. My background includes designing tailor-made itineraries, destination consulting, and providing training in aviation-related topics.

I am adaptable, detail-oriented, and skilled in risk assessment, conflict resolution, and customer service under pressure. I bring language skills in Portuguese, English, and Spanish to support cross-cultural service and international operations.

Experience

Work history, roles, and key accomplishments

IE
Current

Security Officer

ICTS Europe

Aug 2023 - Present (2 years 6 months)

Verified travel documents for 1,500+ passengers daily and conducted targeted security screenings to prevent high-risk passengers from boarding U.S.-bound flights, maintaining 100% compliance with TSA and international aviation standards and supporting on-time departures.

Education

Degrees, certifications, and relevant coursework

IT

Instituto Superior de Lisboa e Vale do Tejo

Bachelor of Science, Tourism Management

2022 -

Activities and societies: Academic projects in aviation tourism and travel consultancy; coursework in travel planning, marketing, and customer experience.

Pursuing a Bachelor of Science in Tourism Management with coursework and projects focused on aviation tourism, travel consultancy, and sustainable destination management.

Tech stack

Software and tools used professionally

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Liliana Maria - Security Officer - ICTS Europe | Himalayas