Diogo JoelDJ
Open to opportunities

Diogo Joel

@diogojoel

Dynamic professional with 5+ years in aviation and customer service.

Portugal
Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dynamic and adaptable professional with over 5 years of international experience in the aviation industry, specializing in customer service, leadership, and operational support. My career has taken me across various multicultural environments, where I have honed my ability to manage complex situations and deliver exceptional client experiences. I am fluent in English, Portuguese, and Spanish, which allows me to connect with diverse clientele and foster teamwork effectively.

Throughout my career, I have held various roles, including Cabin Crew and Public Relations Officer, where I demonstrated my commitment to safety and service excellence. At Smartlynx Airlines, I led cabin crews and mentored junior staff, ensuring compliance with safety standards while enhancing the passenger experience. My recent position as Head of Inflight Services at Legend Airlines allowed me to oversee service quality and operational compliance across multiple regions, further solidifying my leadership skills in high-pressure environments.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

SO

Solverde.pt

Training Completion, Compliance & KYC

2021 - 2021

Completed specialized training in Compliance and Know Your Customer (KYC) procedures. Gained expertise in regulatory compliance and customer verification processes.

EA

Escola Secundária Dr Manuel Gomes de Almeida

High School Diploma, General Studies

2018 - 2018

Completed 12th grade, fulfilling the requirements for a high school diploma.

Tech stack

Software and tools used professionally

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Diogo Joel - Senior Cabin Attendant - Danish Air Transport | Himalayas